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The Customer Success Manager drives customer engagement and retention by acting as a trusted advisor, managing renewals, and supporting expansions. They analyze customer health data and conduct business reviews to foster relationships and improve outcomes.

Design, develop, and validate mechanical/electrical components, production tests, and prototype systems. Support manufacturing cells, analyze test data, perform root cause analysis, qualify parts/suppliers, and collaborate with suppliers/customers to resolve quality issues.

The Senior Product Marketing Manager leads go-to-market strategy for the asset management portfolio, overseeing product launches and ensuring clear positioning. This role involves collaborating with various teams and creating impactful messaging to drive revenue and market influence.

Lead Design for Excellence (DFX) across NPI and sustaining products to ensure manufacturability, testability, cost optimization, and production readiness. Develop and qualify manufacturing processes, tooling, and test strategies; drive process capability, yield improvement, and continuous improvement (FBS/Lean). Partner with design, operations, supply chain, and quality.

The Account Manager will oversee Job Order Contracting projects, train clients on software, maintain project schedules, and ensure compliance and efficiency in construction processes.

Drive the strategic evolution of the Core Data Platform by managing the data lifecycle, collaborating on product strategy, and optimizing user experience. Lead cross-functional teams to deliver data products that provide insights and scalability.

The Enterprise Account Executive will drive client acquisition and revenue growth by managing complex sales engagements in SLED markets while achieving sales quotas and maintaining customer relationships.

Lead and develop a team of Customer Success Managers to drive product adoption, retention, renewals, and customer outcomes. Act as a player-coach handling escalations, enforce standard work and CRM data quality, track KPIs, partner cross-functionally, and lead continuous improvement for scalable Customer Success operations.

Manage and optimize partner operations across quoting, renewals, onboarding, and lifecycle management. Drive process improvements, workflow automation, portal enhancements, and cross-functional alignment to accelerate partner time-to-revenue, improve retention, and scale partner program operations.

The role involves strategic leadership of the Fusion SaaS program, overseeing program planning and execution, vendor relationships, and business outcomes across multiple workstreams to drive transformation and efficiencies.