Responsible for Order Management; working with direct customers, subsidiaries, and service centers. Includes contract review and negotiation of correct price, item numbers, quantities, agreeable payment terms and FOB. Also facilitate expedite requests, telephone support, contract commitments, and process returns. Regularly works with Sales, Operations and Finance, providing guidance and problem resolution for complex US Direct orders.
Responsibilities:
- Input and manage US direct customers’ purchase orders (POs); support receipt to cash
- Oversee and ensure that internal deadlines are met as it relates to established expectations
- Ensure all POs and related documents are accurate and comply with company and federal regulations
- Reconcile POs against procedures, profiles, and pricelists for data accuracy
- Work with Customers and Sales Managers to resolve outstanding issues
- Interact actively and positively with cross functional teams (Accounts Receivable, Tech Support, Shipping, and Operations) to resolve customer inquiries
- Communicate updates to internal / external customers timely and thoroughly both verbally and in writing
- Partner with Finance on agreeable payment terms and credit.
- Research and resolve discrepancies related to delivery, price, order status, item clarification; explaining outcomes with tact and diplomacy.
- Assist in all other departmental responsibilities as requested
- Qualifications:
- HS Diploma or GED required: Associates or Bachelor's degree preferred.
- Experience working in Oracle, 2+ years desired.
- Government/Department of Defense contract support desired
- Critical thinker, with strong problem-solving and multi-tasking skills.
- Strong interpersonal, written and oral communications skills.
- Highly motivated and able to work independently to meet deadlines.
- Ability to manage competing priorities within demanding timeframes.
- Experience working positively and productively in a team environment.
- Must have experience and knowledge of a variety of computer software applications (MSWord, Excel, PowerPoint, TEAMS, Microsoft Dynamics, Oracle and Outlook - WAWF, Five9s)
Physical Requirements:
- Prolonged periods sitting at a desk and working on computer
- Must be able to lift up to 15 pounds at times.
About Us
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About the TeamSkills Required
- High school diploma or GED
- Experience working in Oracle
- Strong problem-solving, critical-thinking, and multitasking skills
- Strong written and verbal communication skills
- Ability to work independently and meet deadlines
- Ability to manage competing priorities within demanding timeframes
- Experience working productively in a team environment
- Knowledge of Microsoft Word, Excel, PowerPoint, Teams, Microsoft Dynamics, Oracle, Outlook, WAWF, and Five9s
- Associate or bachelor's degree
- Two or more years of experience working in Oracle
- Government or Department of Defense contract support experience
Fortive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortive and has not been reviewed or approved by Fortive.
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Parental & Family Support — Parental leave is fully paid for 12 weeks for all parents, with fertility coverage via Progyny and generous adoption/surrogacy support. Backup child and adult care plus inclusive eligibility extend support across diverse family structures.
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Healthcare Strength — Multiple PPO and HSA medical options include telemedicine and second-opinion services, alongside robust mental-health access through Spring Health with no‑cost therapy sessions. The breadth of medical and behavioral health resources is highlighted as a strength.
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Retirement Support — The 401(k) provides a competitive employer match each pay period, with an additional company retirement contribution after one year of service. Financial wellness tools and an employee stock purchase plan further bolster long‑term savings.
Fortive Insights
What We Do
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth.
