Top Tech Jobs & Startup Jobs

Analyze billing and payment operations, drive improvements, collaborate cross-functionally, support requirement delivery, and enhance customer experience and efficiency.

Lead a team of business analysts to turn product and customer data into actionable insights, engage directly with customers, drive analytics and data model development, advise product and customer success teams, present strategic findings to leadership, and ensure analytics demonstrate customer value and inform business decisions.

Lead strategy and execution of user affinity group engagement across the UpToDate portfolio. Build and run scalable programs (advisory forums, webinars, networking), gather customer insights, track engagement metrics, and represent clinician voices in product development. Build executive- and clinician-level relationships, facilitate cross-functional collaboration, and lead complex projects to increase adoption, advocacy, and product value.

Senior individual contributor managing strategic health system accounts to drive adoption, value realization, and executive-level partnerships across the UpToDate portfolio. Develops and executes success and account plans, leads executive engagement, drives cross-functional coordination, identifies expansion opportunities, and mentors Customer Success team members. Measures outcomes, mitigates risks, and advocates customer needs to Product, Sales, and Clinical teams.

The Manager, Business Analysis, Reporting leads a team to develop and govern enterprise reporting solutions while ensuring data quality and fostering team growth.

Lead end-to-end M&A transactions for Software/AI/SaaS targets including diligence, valuation, negotiation, board memos, and execution. Build investment theses, manage cross-functional deal processes and due diligence, oversee valuation and operating models, lead divestitures, engage senior stakeholders and advisors, and mentor junior team members.

The CX/UX Designer will design wireframes, user flows, and prototypes, conduct user research, and collaborate with teams to create user experiences in tax and accounting workflows.

Lead product strategy and execution for core UpToDate access and experience, improving registration, login/SSO, identity, entitlements, web and mobile usability, accessibility, and reliability. Partner with engineering, UX, security, architecture, analytics, and commercial teams to prioritize discovery, roadmap, launches, and measurable outcomes for clinicians, care teams, and enterprise customers.

Lead and execute North America ABM programs (1:few and 1:many), plan multi-channel campaigns, collaborate with sales and product teams, optimize performance against pipeline targets, and develop scalable ABM playbooks and testing strategies.

Manage customer relationships and provide legal compliance services while delivering professional customer service and project managing requests.