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Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service via verbal and written communications; manage full order lifecycle, resolve escalations, drive cross-sell opportunities, and prioritize high volumes of requests using Salesforce and internal systems while developing subject-matter expertise.

Lead product strategy and lifecycle for commercial lending lien solutions. Conduct market and customer research, develop business cases, define go-to-market plans, collaborate with sales, marketing, and IT to grow P&L, launch enhancements, and drive adoption and profitability.

The Senior Customer Success Specialist manages customer relationships for the Tax and Accounting division, ensuring clients achieve value through onboarding, engagement, and renewal processes while acting as a liaison with internal teams.

Perform advanced FP&A tasks including forecasting, complex financial modeling, P&L analysis, budget preparation, scenario planning, economic research, and presenting insights to management to support decision-making.

The Efile Operations Analyst evaluates data requests, runs queries, monitors efile statuses, and collaborates with teams to enhance operations.

The Associate Director, External Communications will develop and execute media strategies for the Tax & Accounting division, enhance external visibility, and manage media relationships to support business growth and reputation management.

Lead strategic sales and business development for health system accounts, engaging C-suite stakeholders to drive adoption of WK solutions. Develop go-to-market and account plans, own full sales cycle from lead generation to close, partner with Product to shape offerings, manage forecasts in CRM, and meet revenue quotas while supporting new product launches and client innovation.

The Senior Corporate Development Analyst manages M&A processes, conducts financial analyses, prepares executive presentations, and coordinates due diligence across teams and advisors.

Execute month-end close, reconciliations, and financial reporting in an RTR shared services environment. Ensure IFRS-compliant recording of revenue, cost of sales, and G&A; prepare account reconciliations, variance analysis, audit support, and process documentation. Partner cross-functionally to resolve issues, support accelerated close cycles, and contribute to process improvement and automation.

Lead corporate strategy projects, run the annual strategic planning process, and perform market deep-dives and business diagnostics. Partner with divisional leaders, Corporate Development, and Executive Board stakeholders to deliver actionable recommendations, drive transformation and innovation, and mentor team members across the enterprise.