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Processes customer and sales orders from quoting through delivery and invoicing. Manages order backlogs, communicates status and changes, coordinates with internal departments on shipping, pricing, availability, and backorders, resolves billing disputes, and provides pricing, availability, quotations, and pre- and post-order sales support.

Leads complex projects from planning through completion, including timelines, budgets, risk assessments, resource allocation, stakeholder communication, quality control, documentation, and performance analysis. The role resolves project issues, implements corrective actions, ensures compliance, evaluates outcomes, and supports continuous improvement. It also leads cross-functional teams and mentors junior staff.

Supports maintenance, design improvements, value engineering, and new product development for municipal and industrial wastewater treatment technologies. Reviews and coordinates drawing and model changes, maintains product and estimating tools, collaborates with international engineering and development teams, and provides technical support and training. The role also supports sales and marketing, evaluates products at customer job sites, and travels up to 20%.

Promote and sell water industry products and services to mining customers. Responsibilities include prospecting, lead generation, sales presentations, contract negotiation, account management, customer relationship development, sales target achievement, market analysis, pipeline management, and collaboration with marketing, product, and internal teams. The role also requires maintaining sales records, coordinating service delivery, managing contracts, and staying current on water industry and product trends.

Leads an Inside Sales and Customer Support team handling customer inquiries, quotations, order processing, sales support, and order fulfillment. Responsibilities include coaching staff, managing schedules and performance, approving quotations, coordinating orders and deliveries, resolving customer and billing issues, and supporting pricing and business growth. The role partners with Engineering, Operations, Supply Chain, Production, and Sales while driving process improvements and customer satisfaction.

Leads global FP&A for the Applied Water business, including financial planning, forecasting, budgeting, reporting, variance analysis, risk management, and performance improvement. Partners with Sales, Marketing, Operations, HR, and Finance leaders to provide actionable insights and support strategic decision-making. Advances Business Intelligence capabilities, improves financial processes, ensures compliance, and communicates performance to senior management and corporate headquarters.

Manage global import and export operations, including cross-border shipments, customs documentation, broker and carrier coordination, compliance reviews, and exception resolution. Analyze shipment, cost, service, and compliance data while maintaining trade records and supporting audits. Collaborate with supply chain, procurement, manufacturing, finance, and logistics teams to improve processes and regulatory controls. Provide guidance to less experienced colleagues and independently resolve complex international trade issues.

Coordinates domestic and international shipments, prepares trade and shipping documentation, supports import/export compliance, tracks delivery risks, reviews freight invoices, maintains logistics metrics, and collaborates with carriers, brokers, warehouses, and cross-functional teams. The role also contributes to freight cost control, regulatory recordkeeping, transportation performance reporting, and continuous improvement initiatives.

Develop and maintain production schedules based on customer demand and capacity. Monitor production progress, inventory, materials, resources, costs, and quality. Coordinate with production, purchasing, sales, logistics, maintenance, HR, accounting, and quality teams. Identify process improvements, implement corrective actions, optimize inventory and resource utilization, and adjust schedules to support timely delivery and efficient operations.

Supports internal communications through SharePoint content audits, employee storytelling, newsletters, Viva Engage content, campaigns, town halls, and communications analytics. Interviews frontline employees, analyzes engagement metrics, creates dashboards and performance reports, improves digital employee experience, and recommends content and channel improvements. The intern collaborates with global communications professionals and builds a portfolio of published stories and campaigns.