Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Schedule: Part-Time | One Semester Internship
The Role
Are you a strong writer, storyteller, or digital content creator looking to gain real-world experience with a global organization?
As a Communications Intern, you'll join the Water Solutions & Services (WSS) Communications team and gain hands-on experience creating content, supporting employee engagement, analyzing communication performance, and improving the digital employee experience.
You'll own meaningful projects, collaborate with experienced communications professionals, and build a portfolio of work that makes an impact across a global workforce.
Featured Project: Digital Employee Experience & AI Readiness
Help improve how employees find, access, and use information across our SharePoint environment.
You'll:
- Audit and evaluate internal SharePoint content
- Identify outdated or duplicate content and recommend improvements
- Partner with content owners across the business
- Improve navigation, content organization, and employee experience
- Analyze site usage and engagement trends
- Support initiatives that make content more discoverable for AI-powered tools such as Microsoft Copilot
Featured Project: Frontline Storytelling & Employee Engagement (AQUA pros)
Get hands-on experience developing content that highlights the people who keep essential water services running.
You'll:
- Develop AQUA pro stories
- Interview service technicians and field leaders
- Create newsletter and Viva Engage content
- Support frontline-focused campaigns
- Analyze which channels reach technicians most effectively
- Recommend communication improvements based on audience needs
Communications Analytics & Content Operations
Learn how data drives communication strategy.
You'll:
- Produce newsletter
- Track and analyze engagement metrics
- Report monthly communications performance
- Create dashboards and summaries
- Support town halls and campaigns
- Measure story performance and reach
- Use data to make recommendations
What You'll Bring:
- Pursuing a degree in Communications, Public Relations, Journalism, Marketing, English, Business, Organizational Communication, or related field
- Strong written and verbal communication skills
- Strong attention to detail and organization
- Ability to manage multiple projects simultaneously
- Interest in employee communications, storytelling, digital content, and analytics
- Experience with Microsoft 365 applications preferred
Preferred Skills:
- Writing and editing
- Interviewing and storytelling
- Data analysis and reporting
- SharePoint or web content management
- Canva, Adobe Creative Suite, or similar content creation tools
- Familiarity with AI-enabled content creation tools a plus (Synthesia, Writer, Co-Pilot)
What You'll Gain:
- Experience working with a global communications team
- Exposure to frontline and field-service communications
- Experience with communications strategy, digital employee experience, and change communications
- Portfolio-building opportunities through published stories and communication campaigns
- Experience using data and analytics to inform communication decisions
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Skills Required
- Pursuing a degree in Communications, Public Relations, Journalism, Marketing, English, Business, Organizational Communication, or a related field
- Strong written and verbal communication skills
- Strong attention to detail and organization
- Ability to manage multiple projects simultaneously
- Interest in employee communications, storytelling, digital content, and analytics
- Experience with Microsoft 365 applications
- Writing and editing skills
- Interviewing and storytelling skills
- Data analysis and reporting skills
- SharePoint or web content management experience
- Experience with Canva, Adobe Creative Suite, or similar content creation tools
- Familiarity with AI-enabled content creation tools such as Synthesia, Writer, or Microsoft Copilot
What We Do
Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. If you are excited and passionate about helping us #letssolvewater, we want to hear from you!
