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The Client Manager will support Client Executives with technical assistance, manage client accounts, prepare proposals, and ensure policy accuracy while maintaining relationships with clients and team members.

As a Select Business Unit Client Advisor, you'll manage client retention, providing insurance advice, preparing policies, and ensuring accurate records while mentoring less experienced staff.

The Large Market Business Developer focuses on securing large accounts in benefits consulting by building relationships, pursuing prospects, and achieving sales goals.

Lead design and implementation of executive and total rewards programs, manage client engagements and project teams, develop business, advise on pay strategy and regulatory issues, build client relationships, mentor consultants, and stay current on market trends.

Lead full-cycle recruiting for diverse roles across insurance, benefits, finance, operations and corporate functions. Source, screen, interview, negotiate offers, support onboarding, advise hiring managers, track metrics, and drive inclusive hiring practices.

Lead a portfolio of global HR digital transformation programs, engage C-suite stakeholders, manage and mentor project teams, establish governance and KPIs, drive Workday and HR tech implementations (AI, RPA, cloud integrations), oversee budgets, mitigate risk, and identify client growth opportunities to deliver measurable business value.

Lead and coordinate marketing and sales support for commercial lines accounts, manage renewals and new business, respond to RFPs, negotiate with markets, participate in prospect meetings, drive line-of-business strategy with leadership, and mentor account service team members while maintaining client relationships.

Provide day-to-day operational support for Mercer Wise 401(k) plans: handle client inquiries, ensure payrolls are processed and funded, support implementations, resolve issues per Mercer standards, assist with communications and legal notices, help administer annual testing and Form 5500 reporting, and identify process improvements. Regular use of Microsoft Office, especially Excel.

The Administrative Coordinator supports strategy consultants by managing calendars, travel arrangements, client relationships, and administrative tasks, ensuring smooth project execution.

Review and decide on disability, death and deceased estate claims for Mercer Super; assess and challenge insurer decisions; liaise with insurers and stakeholders; ensure trustee/regulatory compliance; manage escalations, support corrective actions, and contribute technical input to projects protecting members' financial interests.