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Implement and configure Workday HRIS solutions: translate business strategies into system requirements, document requirements and data mappings, develop and execute SIT test scenarios, troubleshoot and document issues, and partner with business and IT to manage release scope.

Trainee will learn insurance customer-service workflows: routing policy documents, navigating carrier portals, following up on coverage changes/cancellations, reviewing renewals and endorsements, obtaining loss histories, issuing certificates, and completing professional development training.

Serve a dedicated portfolio of commercial and personal-lines clients: manage renewals, invoicing, produce quotes, handle queries, and upsell/cross-sell products while developing insurer relationships and technical insurance knowledge.

Manage assigned commercial insurance accounts by building client and carrier relationships, coordinating renewals and marketing, recommending coverage solutions, mentoring team members, and handling administration, billing, and claims support. Maintain client service plans, use client management systems, and stay current on products and regulatory changes.

Generate new SME clients for the Enterprise team and service commercial insurance policies. Manage new business, renewals, invoicing, quotes, mid-term adjustments, upsell/cross-sell, and client queries while maintaining compliance and strong client relationships.

Support Client Executives across the renewal cycle: prepare market presentations and slips, request and review underwriting information, negotiate renewal terms using Marsh systems, produce insurer documentation, and review indemnity and insurance clauses while managing mid-term risk changes and client reporting.

Lead and deliver Tech Services consulting engagements: define hypotheses, perform and manage analysis, synthesize recommendations, run workstreams, manage stakeholders, mentor junior staff, and support transformation delivery. Role requires client travel and hybrid London-based work.

Advise and manage a portfolio of Healthcare and Protection clients, ensure profitable revenue, expand services, develop strong client relationships, win new business, and coordinate internal teams to deliver on account plans. Hybrid role requiring in-office presence at least three days weekly.

Lead and optimize Placement operations for the Pacific, manage a team, align local plans with global strategy, drive digitization and process improvements, report operational metrics, ensure governance and compliance, and manage operational risk and stakeholder relationships.

Lead and manage consumer goods engagements: break down complex problems, plan and execute analyses, synthesize findings, craft strategic recommendations, manage small teams, run day-to-day project delivery, manage stakeholders, and travel to client sites as needed.