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Advise high-net-worth private clients on personal lines insurance by analyzing exposures, loss history, coverage, and risk tolerance. Recommend insurance solutions, present renewal proposals, conduct annual reviews, provide proactive client service, negotiate with carriers, and ensure regulatory compliance. Success is measured through client retention, referrals, and expanded client programs.

Leads business insurance marketing and renewal strategies, advises clients on coverage, negotiates with carriers, prepares proposals and submissions, and supports producer sales efforts. Builds client and carrier relationships, leads renewal and stewardship meetings, analyzes coverage needs, mentors account team members, and stays current on insurance products, markets, and legislative changes. Requires five years of relevant insurance experience, appropriate licenses, strong communication and negotiation skills, and overnight travel availability.

Manages employee benefits accounts by supporting account executives, researching plan and billing questions, coordinating renewals, preparing RFPs and proposals, communicating with carriers and clients, conducting enrollment meetings, producing reports, and handling compliance notices. Maintains client and marketing documentation, coordinates workflows, supports online benefits platforms, and assists with renewals and presentations. Requires strong organization, communication, spreadsheet skills, and benefits industry experience.

Manage high-net-worth insurance accounts by advising clients, determining coverage placement, resolving billing and service issues, processing transactions, reviewing policy documents, and coordinating with carriers and underwriters. The role requires client communication, premium collection, documentation, and relationship management. Required qualifications include a high school diploma, active 2-20 insurance license, 2–3 years of high-net-worth client experience, luxury carrier relationships, and Microsoft Office proficiency.

Designs and executes employee engagement and total rewards research for clients. Leads survey development, administration, statistical analysis using SPSS and R, customized reporting, and executive presentations. Develops data-based insights, advises managers on organizational improvement, collaborates on project planning, and contributes to research thought leadership. The role also requires strong project management, communication, and client consulting skills.

Lead and support consulting engagements focused on organisation design, workforce strategy and planning, HR strategy, and transformation. Manage projects, connect business and workforce strategy, develop practical recommendations, contribute to thought leadership on the future of work, and support client relationship development and business growth. The role also requires strong stakeholder communication, analytical problem-solving, collaboration, and effective use of AI and productivity tools.

Conduct internal audits across risk management, controls, governance, operations, finance, and compliance. Assist with audit planning, interviews, control testing, sample selection, work papers, recommendations, reporting, and closing meetings. The role requires analytical and communication skills, knowledge of superannuation and financial services, familiarity with APRA or ASIC reviews, and preferably Power BI and professional certification progress.

Manage business insurance client relationships, provide responsive service, resolve billing issues, process policy changes, and support renewals, certificates, and endorsements. The role requires at least three years of business insurance experience, knowledge of commercial insurance coverages, and permanent U.S. work authorization without sponsorship. Insurance designations and experience with Sagitta, Image Right, or EPIC are preferred.

Supports Business Insurance Select clients by responding promptly to service needs and preparing endorsements, certificates, audits, applications, and related documentation. Requires strong attention to detail, customer service experience, and the ability to manage client requests. Insurance knowledge, a Property & Casualty license, insurance designations, and experience with Sagitta, ImageRight, or EPIC are preferred.

Leads the full training lifecycle for Business Insurance service teams, including onboarding, role-based instruction, continuing education, refresher sessions, and professional development. Creates curricula, training materials, assessments, job aids, and playbooks; identifies needs through audits and quality results; partners with business leaders and subject matter experts; mentors employees; and aligns training with process changes, compliance, operational priorities, and talent development initiatives.