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Lead and develop a team to manage daily site operations, ensure service quality using Ricoh products, collaborate with customers to improve processes, maintain audit and deadline standards, and provide staff training and development.

Provide on-site document production and support for legal offices: operate high-volume copiers, scanners, bindery and mail equipment; handle sensitive documents; perform scanning, OCR, FTP transfers, file naming/TOC creation; manage supplies, billing logs, and customer service requests; travel between sites as needed.

Manage daily operations of a small-to-medium on-site team, oversee contracted services (print, mail, courier, hospitality), ensure SLAs and quality, develop staff through coaching and performance management, maintain customer relationships, and support operational reporting and process improvements.

Provide hands-on legal office support including copying, scanning, mail/shipping, records management, conference support, deliveries, and equipment operation. Maintain billing logs, perform OCR/FTP/file formatting, assist with off-site projects and light facilities tasks while interacting with senior attorneys and staff under tight deadlines.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage P&L, drive service improvements, ensure SLAs, run executive reviews, and lead a team of 15–20 direct reports to improve efficiency, quality, and profitability.

Manage daily operations of a small-to-medium site and a small team, oversee contracted services (print, mail, courier, hospitality), ensure SLAs and quality, develop staff, manage production labor, maintain customer relationships, and support reporting and process improvements.

The Site Manager oversees daily operations, leads a team, ensures service excellence, and fosters a positive work environment while driving innovation and collaboration.

The Business Process Sales Consultant drives sales by managing relationships with clients, understanding their needs, and leading complex bids while ensuring a competitive advantage and successful execution of projects.

The Senior Manager I, Product is responsible for portfolio strategy, product life-cycle management, and driving competitive positioning and performance of B2B services. The role involves collaborating with cross-functional teams, market research, and ensuring successful product launches while maintaining ongoing product development and customer insights.

Manage daily operations of a medium-to-large site and team, ensuring SLA and contract compliance for print, mail, courier, and hospitality services. Hire, train, develop, and retain staff; conduct performance management and succession planning; deliver customer-focused service, reporting, and continuous process improvements to meet quality and audit standards.