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The Office Print Business Analyst supports Ricoh's strategy through data analysis, KPI measurement, and strategic insights that enhance business performance and decision-making.

The Senior Manager will lead the Office Print business strategy, aligning regional/global priorities with market needs, driving strategic planning, and cross-organizational execution to maximize performance and growth.

The Senior Office Services Manager oversees daily operations of a medium to large team, ensuring contract compliance and high-performance service delivery across various operational areas. Responsibilities include talent management, performance improvement, customer satisfaction, and strategic collaboration to enhance operational quality.

The role requires providing legal service support by managing document workflows, delivering customer service, troubleshooting equipment, and ensuring safe handling of materials. Responsibilities include mail distribution, document scanning, and maintaining equipment logs in a legal environment.

The Mail Services Specialist operates and maintains mailing equipment, handles incoming and outgoing mail, performs shipping and receiving tasks, and may travel between buildings as needed.

Acquire net-new midmarket customers through outbound prospecting and competitive displacement. Build and manage pipeline, conduct consultative discovery, position Ricoh solutions, deliver presentations to decision-makers, and collaborate with internal teams to win deals and expand newly acquired accounts.

Lead document scanner portfolio strategy to drive revenue and gross profit. Manage GTM, product launches, lifecycle, forecasting, cross-functional alignment, partner relationships, and budget. Serve as SME, perform competitive analysis, apply voice-of-customer insights, and represent the company at industry events.

This position delivers field-based training programs for Direct and Dealer employees, encompasses training curriculum development, conducts employee coaching, and evaluates training needs.

Manage daily operations of a small mail/copy/scan facility, supervise a small team, ensure contract compliance and customer service, handle training, reporting, workflow, vendor interaction, and use Oracle iProcurement for requisitions.

Manage day-to-day operations of a small-to-medium site and a small team, overseeing contracted services (print, courier, mail, hospitality), ensuring SLAs, staffing, quality, customer satisfaction, reporting, and staff development/performance management.