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Own end-to-end accounts receivable functions including invoicing, cash application, reconciliations, collections support, AR aging management, and cross-functional coordination to ensure accurate, timely, and compliant billing.

Lead client implementations of AssistRx SaaS solutions for pharmaceutical and specialty pharmacy partners, ensuring compliance and client satisfaction.

Coordinate and facilitate release planning, CAB meetings, and go-live activities. Validate deployment plans, ensure release deliverables (notes, approvals, communications, verification) are completed, manage schedules, document processes, and drive improvements to release management standards.

Review and QA process documentation (Work Instructions, SOPs, Program Rules) for accuracy, grammar, formatting, and compliance with internal style guides and 508 standards; support audits, implement QA protocols, and train staff on documentation quality.

The Data Systems Analyst oversees data onboarding into the cloud platform, monitors data quality, communicates needs, and leads training on data specifications.

The Senior Data Analyst transforms data into insights to guide business decisions, conducts analyses, and improves data collection systems.

The Data Insight Analyst develops reports and analyses using SQL and Excel, provides consultative insights into data trends, manages client requests, and configures mapping tools for data reporting and quality assurance.

Support daily operations of Call Center telephony systems, troubleshoot issues, assist with user onboarding, and maintain system documentation.

Deliver timely executive and operational reporting, build and maintain KPI dashboards, reconcile financial and operational data, enable forecasting and planning inputs, automate reporting, and ensure data quality and metric governance to drive decision-ready insights.

Lead and manage software engineering teams, ensure best practices are followed, support team development, oversee project execution and maintain software standards.