Quality Control Process Writer

AssistRx blends innovative technology with deep healthcare expertise to help life sciences companies improve patient access, visibility, and outcomes. Our solutions simplify complex therapy initiation and reimbursement processes, enabling patients to start and stay on the treatments they need.

As a growing health-tech organization, we partner with leading pharmaceutical and biotechnology companies to navigate an evolving healthcare landscape. At AssistRx, our people are our greatest asset—we foster a collaborative, high-performance culture where employees are empowered to grow, innovate, and make a meaningful impact on patient lives.

SUMMARY: This position will work with the Process Documentation Team to review process documentation for completeness, accuracy, grammar, and consistency with internal corporate standards and style guides. 

DUTIES AND RESPONSIBILITIES:

• Perform quality assurance on documentation such as Work Instructions, Program Rules Documents, and Standard Operating Procedures (SOPs). 
• Work closely with the Process Writing team to edit, proof-read, and ensure that documentation is formatted correctly, in the right format and template, follows all internal style guides and industry standards. 
• Provide support for audits of documentation. 
• Assist in the development and implementation of quality assurance protocols and processes, and train and support staff in adhering to quality assurance standards.

Requirements:

• Editing experience.
• Proven experience in a quality assurance role.
• Detail-oriented and highly organized.
• Bachelor's degree or equivalent work experience.
• 3+ year experience in QA
• Ability to manage multiple projects simultaneously.
• Strong writing skills and excellent overall communication and interpersonal skills.
• Ability to manage time effectively and meet deadlines with minimal supervision.
• Ability to work collaboratively. 
• Knowledge of or training in complying with 508 standards for documentation. 
• Strong Microsoft Office skills, particularly with Word.

Nice to Haves:

• Technical or process writing background.

• Previous experience with auditing.
• Excellent analytical and problem-solving skills.

Physical Demands and Work Environment:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance
• Occasionally required to bend, stoop, kneel or crawl
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually moderate
• Specific vision abilities required by this job include depth perception and ability to adjust focus.
• Additional remarks regarding work environment: Standard office lighting and white noise.
• Additional remarks regarding work environment:
• This job operates in a professional office environment.

• Competitive pay structure,
• Matching 401(k) with immediate vesting,
• Medical, dental, vision, life, & short-term disability insurance,
• Paid time off and eight (8) paid holidays throughout the calendar year, and
• Through proven success, motivation, and team work, potential for growth and promotions within the organization.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.