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Manage a 300–400 account book of business for legal marketing clients. Responsibilities include renewals, upselling, negotiation, churn reduction, onboarding, consultative marketing recommendations, performance analysis, relationship management, and accurate Salesforce forecasting. The role is sales-focused, with base compensation plus commission, and requires strong B2B selling, communication, organization, and client relationship skills.

Provides telephonic receptionist support in a high-volume call center by answering and transferring calls, sorting inbound and processing outbound mail, and entering data into client files. The role requires professional communication, empathy, multitasking, attention to detail, basic PC and Windows knowledge, and the ability to lift up to 40 pounds. This is a full-time, onsite position in Brooklyn Park, Minnesota.

Lead and coach 8–12 Account Managers while transforming account management into a strategic, consultative client-partnership function. Drive revenue growth, retention, upselling, and engagement for SMB law firm clients through data-driven insights and compelling value positioning. Guide teams through AI-driven market changes, sales-tool transformations, and evolving product portfolios while building a resilient, collaborative, client-focused culture.

Manage the strategy, administration, compliance, and continuous improvement of multi-state employee benefits programs. Responsibilities include open enrollment, vendor and broker management, regulatory compliance, benefits communications, payroll reconciliation, budgeting, employee support, and M&A benefits due diligence. The role partners with HR, Payroll, Legal, Finance, and external vendors to ensure competitive, compliant, cost-effective benefits offerings.

Manage the full inside sales cycle for legal lead-generation products, from prospecting and qualifying law firms to presenting solutions, negotiating contracts, closing business, and onboarding clients. Build relationships with attorney decision-makers through calls, email, and video meetings; maintain accurate Salesforce pipeline data; meet sales targets; and coordinate with account management to support a seamless client experience.

Leads strategy, planning, execution, and optimization for in-person and virtual marketing events, including trade shows, conferences, client forums, and hosted programs. Manages event budgets, logistics, vendors, agencies, project plans, communications, and cross-functional stakeholder alignment. Partners with Sales and Customer Success to support pipeline growth, client retention, advocacy, and expansion. Tracks attendance, engagement, influenced pipeline, ROI, and other performance metrics to improve event strategy and efficiency.

Develop and grow new law firm customer accounts within an assigned territory by prospecting, cold calling, and consultative selling of web-based marketing and advertising solutions. Meet monthly sales quotas, advise clients on strategies to generate business, and collaborate with Account Management to support customer satisfaction and retention. The role requires outside B2B sales experience, independent territory management, strong interpersonal skills, and frequent field presence with some overnight travel.

Manages assigned client accounts from sale through execution and launch, building relationships, coordinating internal teams, preparing client communications, overseeing deliverables, and supporting revenue goals. Partners with project management and sales teams to ensure project health, quality, process compliance, and timely launches. Presents to clients and executives, supports pharma or brand training, improves internal processes, and mentors team members. Client travel is required as needed.

Supports the Account Management team in coordinating client campaigns, maintaining customer satisfaction, preparing reports, tracking project metrics, documenting statuses, securing approvals, and coordinating internal teams for timely delivery. Serves as a client contact and helps develop account management, presentation, and product communication skills while identifying process improvements and contributing to best practices.

Manage post-sale client relationships and satisfaction for assigned healthcare and digital advertising accounts. Coordinate cross-functional teams from sale through launch, support project health, prepare client communications and status reports, facilitate reviews, and ensure timely delivery of solutions. Partner with Sales to achieve client and revenue goals while maintaining efficiency in a deadline-driven environment. Client travel and onsite presence may be required.