The Role
Manage the strategy, administration, compliance, and continuous improvement of multi-state employee benefits programs. Responsibilities include open enrollment, vendor and broker management, regulatory compliance, benefits communications, payroll reconciliation, budgeting, employee support, and M&A benefits due diligence. The role partners with HR, Payroll, Legal, Finance, and external vendors to ensure competitive, compliant, cost-effective benefits offerings.
Summary Generated by Built In
The Human Resources Benefits Manager is responsible for the strategy, administration, compliance, and continuous improvement of Internet Brands’ employee benefits programs. This role partners closely with HR, Payroll, Legal, Finance, and external vendors to ensure benefits offerings are competitive, compliant, cost-effective, and aligned with the company’s growth and acquisition strategy.
The ideal candidate is highly detail-oriented, experienced with multi-state benefits administration, and comfortable operating in a fast-paced, acquisition-driven environment.
Key Responsibilities:
Benefits Strategy & Administration
Own the end-to-end administration of employee benefits programs, including:
- Medical, dental, vision
- Life and disability insurance
- FSA, HSA, and commuter benefits
- Retirement plans (401(k))
- Leave and wellness programs
- Evaluate and recommend benefits enhancements based on employee needs, market trends, and cost analysis.
- Manage annual open enrollment, including vendor coordination, system configuration, employee communications, and issue resolution.
Own the end-to-end administration of employee benefits programs, including:
- Medical, dental, vision
- Life and disability insurance
- FSA, HSA, and commuter benefits
- Retirement plans (401(k))
- Leave and wellness programs
- Evaluate and recommend benefits enhancements based on employee needs, market trends, and cost analysis.
- Manage annual open enrollment, including vendor coordination, system configuration, employee communications, and issue resolution.
Compliance & Risk Management
- Ensure compliance with all federal, state, and local benefits-related laws and regulations, including ACA, ERISA, COBRA, HIPAA, FMLA, and state-specific leave requirements.
- Partner with Legal and external consultants on audits, filings, reporting, and plan documentation.
- Oversee vendor compliance and data accuracy across HRIS, benefits platforms, and payroll systems.
- Ensure compliance with all federal, state, and local benefits-related laws and regulations, including ACA, ERISA, COBRA, HIPAA, FMLA, and state-specific leave requirements.
- Partner with Legal and external consultants on audits, filings, reporting, and plan documentation.
- Oversee vendor compliance and data accuracy across HRIS, benefits platforms, and payroll systems.
Vendor & Broker Management
- Serve as primary point of contact for benefits brokers, carriers, and third-party administrators.
- Lead renewals, RFPs, and contract negotiations.
- Monitor vendor performance, service levels, and issue resolution.
- Serve as primary point of contact for benefits brokers, carriers, and third-party administrators.
- Lead renewals, RFPs, and contract negotiations.
- Monitor vendor performance, service levels, and issue resolution.
Cross-Functional Collaboration
- Partner closely with Payroll to ensure accurate deductions, eligibility tracking, and reconciliation.
- Support HR Operations and Recruiting with benefits education, onboarding, offboarding, and employee inquiries.
- Collaborate with Finance on budgeting, forecasting, and cost-containment initiatives.
- Support M&A activity by assisting with benefits due diligence, plan transitions, and employee communications.
- Partner closely with Payroll to ensure accurate deductions, eligibility tracking, and reconciliation.
- Support HR Operations and Recruiting with benefits education, onboarding, offboarding, and employee inquiries.
- Collaborate with Finance on budgeting, forecasting, and cost-containment initiatives.
- Support M&A activity by assisting with benefits due diligence, plan transitions, and employee communications.
Employee Experience & Communication
- Develop clear, accessible benefits communications and resources for employees and managers.
- Serve as a subject-matter expert for escalated benefits questions and complex cases.
- Drive continuous improvement in benefits processes and employee understanding.
- Develop clear, accessible benefits communications and resources for employees and managers.
- Serve as a subject-matter expert for escalated benefits questions and complex cases.
- Drive continuous improvement in benefits processes and employee understanding.
Qualifications:
Required
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 6+ years of progressive experience in HR benefits administration, preferably in a multi-state or national organization.
- Strong working knowledge of U.S. benefits compliance and regulatory requirements.
- Experience managing benefits vendors, brokers, and open enrollment processes.
- Proven ability to work cross-functionally with HR, Payroll, Legal, and Finance.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 6+ years of progressive experience in HR benefits administration, preferably in a multi-state or national organization.
- Strong working knowledge of U.S. benefits compliance and regulatory requirements.
- Experience managing benefits vendors, brokers, and open enrollment processes.
- Proven ability to work cross-functionally with HR, Payroll, Legal, and Finance.
Preferred
- Experience supporting a workforce across all 50 states.
- Prior experience in a high-growth, acquisition-driven company.
- Familiarity with HRIS and benefits administration platforms.
- Professional certification (CEBS, PHR, SPHR) a plus.
- Experience supporting a workforce across all 50 states.
- Prior experience in a high-growth, acquisition-driven company.
- Familiarity with HRIS and benefits administration platforms.
- Professional certification (CEBS, PHR, SPHR) a plus.
Key Competencies
- Exceptional attention to detail and follow-through
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities and deadlines
- Clear, employee-friendly communication style
- High degree of discretion and confidentiality
- Exceptional attention to detail and follow-through
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities and deadlines
- Clear, employee-friendly communication style
- High degree of discretion and confidentiality
At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. This role is budgeted at a competitive base salary starting at 95k, commensurate with experience. We encourage all interested candidates to apply.
About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly owned affiliates are an equal opportunity employer. Internet Brands will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra
About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly owned affiliates are an equal opportunity employer. Internet Brands will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 6+ years of progressive experience in HR benefits administration
- Experience in a multi-state or national organization
- Strong working knowledge of U.S. benefits compliance and regulatory requirements
- Experience managing benefits vendors, brokers, and open enrollment processes
- Proven ability to work cross-functionally with HR, Payroll, Legal, and Finance
- Experience supporting a workforce across all 50 states
- Experience in a high-growth, acquisition-driven company
- Familiarity with HRIS and benefits administration platforms
- Professional certification such as CEBS, PHR, or SPHR
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The Company
What We Do
Our Company: WebMD is a leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans. Our Business: WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications and communications services that we provide: help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. enable employers and health plans to provide their employees and plan members with access to personalized heath and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.
