Top Tech Jobs & Startup Jobs

The Senior Manager of Control Management oversees operational risk management, ensures adherence to governance frameworks, collaborates cross-functionally, and leverages data and AI for risk insights.

As a Senior Executive Assistant, manage the EVP's calendar, coordinate travel, handle expenses, ensure smooth office operations, and build relationships across teams.

The Analyst will develop analytical solutions to enhance data quality and drive effectiveness in targeting and engagement using machine learning and advanced methodologies. They will collaborate to create innovative data products and solutions focusing on commercial channels, ensuring responsible design adhering to data integrity standards.

Lead enterprise strategy and product management to scale AI-powered voice, chat, email, and conversational experiences. Own roadmap, platform modernization, global deployment, governance, and continuous optimization to increase digital adoption, reduce servicing demand, and deliver measurable business value across servicing operations.

Provide second-line compliance oversight for U.S. Small Business card products, assessing regulatory and compliance risks across product design, marketing, communications, servicing, third-party vendors, and remediation. Support regulatory change management, compliance risk assessments, issue management, and preparation for regulatory inquiries while liaising with legal, audit, and privacy stakeholders.

Investigate and adjudicate retail insurance claims using internal tools, ensure state compliance (including Medicare), communicate with customers and businesses by phone and written correspondence, make timely claim decisions, and obtain required adjuster licensing. Hybrid role based in Phoenix, AZ or Sunrise, FL.

Create and maintain staffing and hiring reports, dashboards, and workforce metrics; analyze staffing data to identify trends and risks; support hiring managers and TA with reporting and operational requests; prepare executive summaries; maintain data accuracy; support audit and regulatory requests; improve reporting processes and document workflows.

Lead strategy and execution for GCS sales tools and AI-driven workflows. Assess current sales tools, define future capabilities, build analytical frameworks, prioritize investments, partner cross-functionally to deliver and drive adoption, and measure success of tools and Gen AI integrations.

Manage delivery roadmap and capability builds for agentic commerce fraud risk. Partner with stakeholders across product, technology, and enterprise teams to design controls, run ad-hoc data analysis, write requirements, and ensure timely delivery of fraud mitigation capabilities while maintaining strong customer experience.

Lead development of Web3-enabled features for Amex Passport across travel, dining, and entertainment. Define end-to-end UI/UX, conduct market and customer research, own product backlog, translate insights into requirements, and partner with engineering, design, data, transactions, marketing, legal, and risk. Explore AI/agent capabilities to personalize and enhance Card Member engagement and drive product launches.