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Manage enterprise gaming project portfolios, studio onboarding, road mapping, prioritization, operational processes, reporting, and project recovery. Coordinate studio, product, commercial, marketing, and delivery teams; track production health, commitments, ROI, and delivery metrics; communicate progress to senior leadership; and remove organizational impediments. The role also oversees studio operations for the digital gaming business and supports platform, ecosystem, and IP onboarding.

Leads software engineering and technical artist teams, overseeing the full software development lifecycle, delivery milestones, product strategy, engineering metrics, and operational excellence. Coaches and develops staff, manages resources and performance, evaluates technical risks and solutions, and partners with Platform, GDK, Server, QA, and product or program teams to deliver scalable gaming experiences. Uses AI and internal tools to improve productivity and quality.

Manage customer onboarding, implementation, enablement, adoption, retention, and issue resolution for gaming products. Serve as the primary customer contact, maintain CRM records, monitor usage data, gather feedback, coordinate internal teams, support customer projects, and communicate deliverables and success plans. The role requires previous casino or gaming systems experience, strong communication and analytical skills, and travel up to 75%.

Lead PLM/ERP product activities including system configuration, user support, data integrity, integrations, upgrades, and feature deployments. Define user stories and acceptance criteria, coordinate sprints with development and vendors, and produce reports/dashboards using SQL and Power BI to support data-driven decisions.

Lead global category strategy for logistics and supply chain services (freight, warehousing, courier, customs, MRO, transportation). Drive multi-year sourcing roadmaps, lead high-value negotiations, structure strategic supplier agreements, and manage supplier segmentation and governance. Partner with senior stakeholders, use analytics and digital/AI tools to improve cost and performance, lead transformation initiatives, and mentor junior procurement team members.

Supports 24/7 operation of enterprise systems, networks, and applications in a regulated gaming environment. Monitors alerts, creates and manages service tickets, troubleshoots servers and network infrastructure, coordinates incident response, supports installations and upgrades, documents resolutions, and collaborates with engineering and field teams to maintain system availability and improve operational processes.

The Data Analyst will develop and enhance business intelligence solutions, providing actionable insights through data analysis and reporting, while collaborating with business teams.

Leads the global transformation of iGaming operations by developing scalable operating models, governance frameworks, delivery processes, and accountability structures. Builds high-performing operations teams, drives cross-functional alignment, improves predictability and speed to market, tracks operational benchmarks, and resolves delivery risks and dependencies across regulated markets.

Leads FP&A, budgeting, forecasting, reporting, variance analysis, month-end close support, financial modeling, and long-range planning for the global supply chain. Partners with finance, supply chain, operations, and senior leaders to drive cost optimization, profitability, operational improvements, and strategic investment decisions. Uses analytics, automation, and AI-enabled tools to improve financial processes and decision-making.

Provides technical and customer support for Aristocrat OASIS and other software solutions used by casinos. Responsibilities include answering support calls, monitoring cases, resolving application issues, escalating problems, maintaining SLAs, reading T-SQL queries, training customers, and troubleshooting front-end issues. The role is onsite Tuesday through Saturday, requires gaming regulatory registration and background screening, and includes travel of up to 50%.