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Lead design, development, testing, and operations for Salesforce Edge Control Plane and Edge Intelligence services. Build resilient distributed systems, microservices, cloud infrastructure, real-time analytics, and self-healing services. Drive reliability, performance, automation, telemetry, monitoring, and operational excellence while resolving complex technical issues and delivering functionality in an agile environment.

Leads Salesforce’s Authentication Platform Engineering team responsible for scalable, highly available identity services, including Kerberos, LDAP, TOTP, FIDO2, and WebAuthn. Sets platform strategy, provides technical leadership, advances Zero Trust security, and manages cloud and hybrid infrastructure. Coaches engineers in system architecture and AI-augmented development, evaluates AI-generated code, oversees hiring and growth, and partners with security architects to maintain strong reliability, security, and technical standards.

Build and operate highly available public cloud infrastructure and resilient distributed systems at massive scale. Develop automation tools, Infrastructure-as-Code, microservices, and validation platforms using technologies such as Terraform and Kubernetes. Improve service availability, resilience, and performance; manage monitoring, alerting, logging, and live-site operations; resolve complex technical issues; and participate in on-call rotations.

The role involves engaging with large enterprise customers, managing strategic accounts, building relationships, and driving sales of Salesforce's CRM products in the Tech and Media sectors.

Supports regional Sales and Strategy teams through quota and capacity planning. Develops reporting projects, analytical models, and business insights; advises on the effects of go-to-market decisions on sales quotas; and identifies process optimization opportunities. The role requires close collaboration with sales leaders and cross-functional partners, strong communication, independent problem-solving, and the ability to manage changing priorities during annual quota planning.

The role entails engaging with existing customers and new leads to drive sales of the Salesforce Customer 360 platform while building strong relationships with key stakeholders.

Leads revenue recognition systems execution and transformation initiatives for Salesforce’s Revenue Management organization. Interprets ASC 606 requirements, advises on complex revenue scenarios, and translates accounting needs into systems and process designs. Owns requirements, solution reviews, testing, UAT, deployment, stakeholder communications, training, and organizational readiness. Partners with Product, Engineering, IT, RevOps, Legal, Deal Desk, and SOX teams to drive cross-functional change, automation, process improvement, and standardized revenue-management practices.

Manage end-to-end Recruiting Transformation projects from initiation through closeout. Responsibilities include defining scope, schedules, milestones, risks, dependencies, resources, and success criteria; coordinating global cross-functional teams; tracking project health and metrics; maintaining project documentation; facilitating meetings; managing change control; communicating status to stakeholders and executives; supporting rollout enablement; and conducting retrospectives. Recruiting or talent acquisition systems experience is preferred.

Build and maintain production-ready distributed filesystem components and frameworks for Salesforce’s multi-tenant SaaS cloud platform. Design scalable microservice architectures, algorithms, and workload-distribution systems used by millions of users. Responsibilities include coding, code reviews, mentoring junior engineers, and providing technical guidance while applying software development best practices and AI throughout the SDLC.

Serves as a strategic HR business partner to senior Employee Success executives. Advises on organizational strategy, transformation, AI integration, leadership coaching, succession, compensation, workforce planning, engagement, retention, and executive hiring. Uses workforce analytics to connect employee metrics with business outcomes, coordinates Legal, Finance, and HR stakeholders, manages location strategy, and advises on global data sovereignty and talent development.