Sr. Analyst, Sales Operations

Posted 21 Days Ago
Seattle, WA, USA
In-Office
94K-142K Annually
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Supports regional Sales and Strategy teams through quota and capacity planning. Develops reporting projects, analytical models, and business insights; advises on the effects of go-to-market decisions on sales quotas; and identifies process optimization opportunities. The role requires close collaboration with sales leaders and cross-functional partners, strong communication, independent problem-solving, and the ability to manage changing priorities during annual quota planning.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Sr. Analyst will be joining our Quota and Capacity Planning team, where she/he will be supporting regional Sales and Strategy team through the company’s annual quota planning cycle and throughout the year as the organization changes. This position will require developing a deep and intimate understanding of the business and forging relationships with Sales Leaders, Strategy, and cross functional teams.

Responsibilities

- Develop and own concurrent data reporting projects and models to help drive insights for the regional strategy teams, based on an intimate knowledge of your support area
- Advise regional teams as to impact of go to market decisions on sales teams’ quotas during the company’s annual planning cycle
- Assist the Quota and Capacity Planning team in finding opportunities for increased optimization and effectiveness in our existing processes and models

Required Skills/Experience

 - 4+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights was in the DNA
- B.S. in a quantitative discipline (e.g. Business, Statistics, Math, Finance, Engineering)
- Power-user proficiency in Excel and ability to tell a story in PowerPoint
- Excellent spoken and written communication, interpersonal, relationship-building skills
- Ability to work both independently and with a team
- Proven core values based on collaboration, transparency, equality, and putting the customer first
- Proven analytical and problem-solving skills, along with attention to detail
- Strong, team-oriented leadership skills. Able to independently identify, frame, and confront issues and make tough decisions.

Nice To Have Skills/Experience

- Experience with sales coverage models, quota setting methodologies, territory alignment
- Comfortable in an environment where priorities change rapidly from varying GTM decisions and requires the ability to pivot seamlessly to new projects
- Exceptionally strong communicator with the ability to independently craft a full range of clear, high-impact communications with top-level company executives. Ability to communicate in an open and authentic manner in all situations.
- Ability to succeed in a collaborative, start-up paced environment which may include extended time commitments during annual quota setting season.
- Ability to establish and build close working relationships. Strong personal credibility and counseling skills. Team-oriented planner and decision-maker. Ability to motivate, collaborate, and work successfully in a team environment.
- Capable to work well under deadlines and juggle multiple priorities. Strong meeting management skills.
- Knowledge of Claude and Snowflake with interest in developing further expertise

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $94,000 - $142,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • 4+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance
  • Bachelor of Science degree in a quantitative discipline such as Business, Statistics, Mathematics, Finance, or Engineering
  • Power-user proficiency in Excel
  • Ability to communicate effectively in PowerPoint
  • Excellent spoken and written communication skills
  • Strong interpersonal and relationship-building skills
  • Ability to work independently and collaboratively
  • Analytical and problem-solving skills with strong attention to detail
  • Strong team-oriented leadership skills and ability to make difficult decisions
  • Experience with sales coverage models, quota-setting methodologies, and territory alignment
  • Ability to adapt to rapidly changing priorities and pivot between projects
  • Ability to communicate clearly and effectively with senior executives
  • Ability to work under deadlines and manage multiple priorities
  • Strong meeting management skills
  • Knowledge of Claude and Snowflake

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
  • Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
  • Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.

Salesforce Insights

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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