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Provide technical support for Nonprofit and Education Clouds, troubleshoot OmniStudio and declarative automation, analyze logs and data (SOQL/JSON/SQL), resolve complex customer issues, meet CSAT and SLA targets, and collaborate with Product, Engineering, Success, and Sales.

Lead a team of Sales Program Managers to design, operationalize, and deliver revenue-producing sales programs. Collaborate with sales leaders, marketing, data science, and enablement to analyze performance, create prescriptive programs, manage execution, track KPIs, present executive insights, and drive pipeline and productivity for Financial Services and Specialist businesses.

Design, architect, implement, and deliver highly scalable AI SaaS products. Define enterprise architecture, drive long-term design strategies, mentor engineers, troubleshoot production issues, and collaborate cross-functionally with data scientists, ML engineers, UX, and product teams to ship AI applications.

Lead and develop a team of BDRs to generate qualified pipeline through outbound prospecting. Hire, onboard, coach, and motivate reps to exceed quota while driving operational excellence, forecasting, and performance improvement. Partner cross-functionally to align GTM strategy and report on pipeline and revenue contribution.

Lead M&A tax and controversy support including due diligence, deal structuring, integration planning, tax compliance for acquired entities, IRS audit defense, drafting responses to tax authorities, and coordinating with Finance, Legal, and external advisors.

Lead and develop a team of Business Development Representatives to drive outbound prospecting, generate qualified pipeline, and meet revenue goals. Hire, onboard, coach, and motivate reps while managing pipeline, forecasting, and performance via data-driven coaching and process improvements. Collaborate cross-functionally to align GTM strategy, optimize operations, and drive continuous performance improvement.

As a Senior/Lead Software Engineer, you'll develop full-stack product features, focusing on AI integration and user experience, while collaborating with cross-functional teams.

Build and operate large-scale, reliable service-mesh and gateway infrastructure. Drive implementation of data/control planes using cloud-native primitives (Envoy, Istio), own platform roadmaps, automate cloud infrastructure, participate in on-call rotation, and use telemetry to improve resilience and performance.

Manage end-to-end technical support cases for Salesforce products, diagnose and resolve complex issues, coordinate escalations, provide onboarding and best-practice guidance, create documentation, mentor peers, and collaborate with Product Engineering to improve platform functionality.

Lead architecture and technical strategy for Event Technology and public web experiences. Design scalable AI-integrated systems, ship production-grade front-end and back-end software, ensure observability and resilience, evaluate human/AI-generated code, mentor engineers, and collaborate across product, UX, and cross-functional teams.