Top Tech Jobs & Startup Jobs

Manage and enforce rate lock policies, process rate locks and re-prices, ensure loan pricing accuracy, perform data entry, monitor investor locks and robotics reports, handle lock-related exceptions and escalations, support disclosures and fee accuracy, and train new teammates.

Prepare, review, and submit bank and holding company regulatory filings (Call Report, FRY series). Maintain regulatory reports in Axiom ControllerView, research reporting requirements, respond to regulator inquiries, review reconciliations and intercompany transactions, support audits/exams, identify process improvements, coach staff, and support ad-hoc regulatory projects.

Sell and advise members on Life, Home, and Auto insurance via phone, email, text, and chat. Manage leads and sales pipeline, run the sales lifecycle from intake to fulfillment, identify cross-sell opportunities, and help build Protect's operational processes while collaborating with cross-functional teams.

Support loan officers through loan origination by pulling and analyzing credit, reviewing income and asset documents, running DU, stacking and submitting files, requesting and clearing underwriting conditions, communicating with borrowers and realtors, taking applications, tracking documents in Encompass/Salesforce, and ensuring files meet compliance and company policies.

Lead end-to-end direct mail marketing campaigns: define targeting and suppression logic, execute and validate data pipelines, manage offshore execution, measure ROI and experiment results, partner with marketing and third parties to optimize audiences and campaign performance, and present insights to senior leadership.

Provide phone, chat, and email support to SoFi members for Brokerage, Robo, and retirement accounts. Educate on margin, options, and equities; resolve operational and technical issues; assist with account openings, funding, monitoring, and investment-related inquiries; collaborate with product and management to improve processes.

Lead and manage secured commercial real estate lending operations across origination, underwriting, credit administration, portfolio monitoring, and servicing. Drive credit strategy execution, KPIs/KRIs, risk monitoring, governance, and cross-functional coordination. Oversee day-to-day resourcing, performance management, reporting, and process improvement. Coach and develop a team, support audits and regulatory requests, and partner with senior leadership on portfolio and underwriting decisions during growth or stress periods.

Lead the technical and strategic evolution of the financial services platform, driving engineering excellence and collaborating across teams to achieve business goals.

Lead government relations strategy and advocacy, engage Congress and federal agencies, monitor legislative and regulatory developments, manage PAC activities and compliance, prepare lobbying and FEC filings, and coordinate cross-functional stakeholders to advance company policy priorities.

The Senior Business Operations Analyst will focus on data-driven insights and operational strategies for Collections operations. Responsibilities include SQL analysis, Tableau reporting, and collaborative optimization with various teams to enhance efficiency and decision-making.