Top Tech Jobs & Startup Jobs

Processes high-volume customer and citizen requests according to business rules, statutes, and service standards. Reviews submissions for accuracy, resolves missing information, escalates complex issues, maintains records, supports internal teams, and provides customer service. Sorts and scans incoming mail and works onsite two to three days weekly as needed.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level agreements. Reviews submissions for accuracy and completeness, resolves missing information, escalates complex issues, maintains documentation, and provides customer service. The role also processes internal requests and sorts, scans, and handles incoming mail, requiring in-office attendance two to three days per week.

Processes high-volume customer and citizen requests according to business rules, procedures, and statutes. Reviews submissions for accuracy, resolves missing information, escalates complex issues, meets service-level and quality standards, maintains documentation, provides customer service, and processes incoming mail. Requires in-office attendance two to three days per week for mail handling and other operational support.

Supports implementation activities, vendor relationships, collections, chargebacks, reconciliations, quality assurance, issue resolution, and reporting. The role manages collection escalations, resolves discrepancies, reconciles vendor accounts, supports banking management, and follows SOX controls. It requires accounting and collections experience, advanced Excel capability, knowledge of money movement systems, strong customer service, communication, organization, and problem-solving skills.

Manage client relationships as the primary point of contact, leading meetings, onboarding, implementations, issue resolution, and account growth. Collaborate with internal teams to support contractual obligations, product adoption, reporting, reconciliation, compliance, and successful client outcomes. Analyze operational and financial data, resolve escalated concerns, guide system changes, and maintain client satisfaction and retention. Travel 30–50% for client meetings, implementations, and conferences.

Leads daily processing workflows by prioritizing volumes, coordinating staffing, monitoring operational risks, and maintaining performance reporting. Provides coaching, onboarding support, escalation resolution, and leadership coverage. The role also supports process improvements, special projects, vendor coordination, office operations, and production work while helping ensure service levels, quality, productivity, and customer satisfaction.

Leads daily processing workflows, prioritizes production volumes, adjusts staffing, monitors operational risks, maintains reporting, supports onboarding, coaches temporary staff, resolves escalations, coordinates vendors, and provides supervisory coverage. The role also contributes to process improvements, special projects, operational initiatives, and service-level performance.

Leads software engineering strategy and end-to-end delivery for a multi-squad platform portfolio. Owns architecture, integrations, migrations, data governance, security, compliance, bids, contracts, and operational stability. Develops technical leaders, ensures succession, evaluates build-versus-buy decisions, and partners with product, architecture, customer, and vendor teams. The role requires modernization leadership, enterprise software expertise, and the ability to increase delivery pace across complex, transaction-heavy systems.

Owns enterprise quality engineering vision and automation strategy across multiple portfolios. Builds shared test frameworks and libraries, writes and reviews automation code, and supports unit, integration, contract, end-to-end, performance, security, asynchronous, and migration testing. Partners with engineering teams without direct authority, resolves cross-portfolio testing dependencies, coaches engineers, represents QA in architecture discussions, and tracks quality metrics.

Leads an event processing team by coaching employees, reviewing performance, collecting metrics, resolving escalations, handling customer and client inquiries, and supporting operational improvements. Processes inbound correspondence and events, coordinates with vendors, facilitates communication, and oversees office operations when the supervisor is absent. The role emphasizes customer service, quality, efficiency, leadership, and continuous improvement.