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Design, develop, modernize, deploy, and support scalable enterprise applications using C#, .NET, React, microservices, APIs, cloud services, and legacy technologies. Translate requirements into technical designs, build integrations, apply clean architecture and design patterns, troubleshoot production issues, and maintain documentation. Collaborate across Agile teams, mentor engineers, improve engineering standards, and use AI-assisted development throughout the software development lifecycle.

Design, develop, modernize, deploy, and support full-stack enterprise applications using C#, modern .NET, React, APIs, microservices, and cloud-native technologies. Translate requirements into scalable architectures, integrate databases and external systems, apply secure and maintainable design practices, and troubleshoot production issues. Mentor engineers, contribute to Agile delivery, maintain documentation, and use AI-assisted tools throughout the software development lifecycle. The role also involves modernizing legacy .NET applications and developing stored procedures, SSRS reports, and SSIS packages.

Develop and support enterprise applications across modern and legacy .NET technology stacks. Build backend services, REST APIs, React components, integrations, automated tests, and cloud-based applications. Contribute to microservices, micro frontends, CI/CD, Azure deployments, and legacy modernization while applying clean-code, SOLID, and secure-coding practices. Collaborate in Scrum with product, architecture, QA, DevOps, and support teams, taking features from development through production validation and responsibly using AI-assisted engineering tools.

Design, develop, modernize, deploy, and support enterprise applications across modern and legacy .NET stacks. Build cloud-native services, APIs, React interfaces, microservices, and integrations while applying clean architecture, SOLID principles, security, testing, and observability practices. Translate requirements into technical solutions, troubleshoot production issues, document systems, and mentor engineers. The role also includes maintaining legacy applications, participating in Agile delivery, using Azure and CI/CD practices, and applying generative AI throughout the software development lifecycle.

Build and operate CI/CD pipelines and hybrid-cloud infrastructure across AWS, Azure, and on-premises environments. Manage Kubernetes platforms, infrastructure-as-code, observability, security automation, release strategies, and incident response. Partner with engineering, quality, architecture, and security teams to improve deployment reliability, DORA metrics, platform availability, compliance, and operational resilience. Participate in on-call rotations, disaster recovery exercises, cost optimization, and documentation of platform standards.

Manages strategic client relationships throughout the operations and maintenance phase, serving as the primary customer contact. Oversees contract delivery, renewals, invoicing, compliance, customer experience initiatives, operational improvements, executive reporting, issue resolution, and cross-functional collaboration. Supports implementation handoffs, customer change requests, revenue and margin targets, audits, hearings, and regular engagement with Sales and Product teams.

Leads an event processing team by monitoring performance, coaching employees, resolving escalations, communicating metrics, supporting customers and internal stakeholders, and improving operational procedures. Partners with vendors, contributes to continuous improvement and project assignments, processes events as needed, and oversees team and office operations when the supervisor is unavailable.

Leads business requirements management and client needs assessments for complex technology implementations serving government clients. Coordinates stakeholders across Engineering, Legal, Sales, Product, and Operations; documents workflows, business rules, technical requirements, risks, and compliance needs. Develops and controls program documentation, maintains revision histories and audit trails, supports implementation milestones, and identifies process improvements. Requires strong client communication, organization, regulatory awareness, and experience translating business needs into system configurations and implementation deliverables.

Processes high volumes of customer and citizen requests according to business rules, statutes, procedures, and service-level agreements. Reviews submissions for accuracy, resolves missing information, escalates complex issues, provides customer service, maintains records, and supports internal teams. The role also sorts, scans, and processes incoming mail and requires in-office attendance two to three days per week for mail handling and other operational needs.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level standards. Reviews submissions for accuracy, resolves missing information, escalates complex issues, maintains records, and provides customer service. The role also processes internal requests and sorts, scans, and handles incoming mail, requiring in-office attendance two to three days weekly.