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Leads Level 2 technical support operations and supervises support professionals handling complex escalations. Responsibilities include coaching, workload management, SLA and case oversight, advanced troubleshooting, customer advocacy, cross-functional coordination, root cause analysis, knowledge management, KPI reporting, and continuous process improvement. The role partners with Engineering, Product, Customer Success, Sales, and Operations to improve resolution times, supportability, and team capability.

Leads complex trade compliance investigations involving export controls, customs, sanctions, antiboycott, ITAR, EAR, and OFAC matters. Analyzes transaction and shipment data, gathers evidence, conducts interviews, prepares investigation reports and voluntary disclosures, coordinates with Legal, Compliance, Finance, Supply Chain, and government agencies, and guides corrective actions and employee training.

Lead territory sales for Honeywell Cyber OT security, develop and execute strategic plans to hit a $9–12M quota, pursue new business in Energy/Power/Life Sciences/Mining, customize OT security solutions with internal teams, run demos and training, manage forecasts and reports, and represent the company at industry events while maintaining client relationships.

Leads technical support managers, team leads, and support engineers while owning SLA performance, customer satisfaction, escalations, staffing, and operational excellence. Partners with Engineering, Product, Customer Success, Sales, and Operations to resolve complex issues, improve product quality, standardize support processes, develop employees, and execute strategic transformation initiatives.

Leads a team of sales representatives, develops regional growth and account strategies, drives revenue and quota attainment, manages customer relationships, evaluates market opportunities, forecasts orders, and presents business cases to senior leadership. The role focuses on government-sector solution sales within energy services and building technologies, requiring cross-functional collaboration, team development, and strategic decision-making across the Eastern United States.

Leads SAP S/4HANA FI/CO solution design, configuration, integration, and delivery across complex enterprise environments. Drives finance transformation programs using SAP Activate or agile methods, covering core finance, FSCM, asset accounting, product costing, tax, e-invoicing, and connected SAP modules. Provides architecture guidance, leads workshops and governance forums, translates business requirements into scalable solutions, and partners with global finance and IT stakeholders. The role is hybrid in Charlotte or Atlanta, initially onsite for 90 days, with travel up to 50% during deployment.

Designs and develops advanced electronic hardware and test equipment for process automation products. Responsibilities include defining requirements, conducting feasibility studies, evaluating technologies, testing and validating hardware, ensuring compliance, and mentoring junior engineers. The role collaborates with R&D and software teams and supports equipment deployment to manufacturing sites, with approximately 15% travel.

Leads end-to-end instrumentation and controls design for fuel-gas skids and stations supporting data center power infrastructure. Develops control philosophies, specifications, drawings, architectures, safety strategies, and equipment integrations. Leads design reviews, supplier coordination, verification, factory and site acceptance testing, commissioning, troubleshooting, and technical risk and configuration management. Ensures compliance with safety, quality, customer, and regulatory requirements while driving standardization and continuous improvement.

Leads three to four concurrent global new product introduction programs involving integrated hardware, firmware, software, and mechanical engineering. Manages roadmaps, schedules, budgets, scope, change control, risks, commercialization, production readiness, and stakeholder communication. Directs cross-functional teams across multiple sites, reports program performance to senior leadership, and ensures compliance with product development processes while supporting design transfer and customer alignment.

Leads strategic commercial transformation programs across Marketing, Sales, and Customer Experience. Oversees program planning, schedules, resources, risks, budgets, stakeholders, communications, and continuous improvement. Directs annual strategic planning and operating plan processes, coordinates cross-functional teams, resolves issues, ensures timely delivery, and advises commercial leadership. The role also mentors teams and drives alignment across complex, enterprise-level initiatives.