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The Enterprise Account Executive will drive revenue growth within the financial services sector by sourcing and closing high-value telecom deals, managing the full sales cycle, and cultivating C-level relationships to guide clients on solutions.

As a Business Development Representative, you'll generate sales leads, set up demos, communicate product value, and help advance your sales career in a supportive environment.

The Ohana Substitute Guide role at Bandwidth includes facilitating exceptional customer experiences and supporting the organization's mission but lacks specific responsibilities listed in the current job description.

Owns the lifecycle of internal troubleshooting guides and external Help Center content, ensuring AI-readiness and accuracy. Mines ticket and AI failure data to identify knowledge gaps, defines taxonomy and content standards, partners with support and product teams for NPI readiness, measures content performance, and drives improvements that increase deflection and reduce escalations.

Serve as primary liaison for strategic, high-value accounts to drive service adoption, prevent churn, and ensure operational excellence. Coordinate cross-functional teams (Product, Operations, Development), conduct service reviews, lead root-cause analysis, prepare executive materials, and manage complex customer relationships. Require some domestic and potential international travel and occasional after-hours incident leadership.

Design, build, and deploy NetSuite-focused internal applications and automations using low-code/no-code and traditional development. Integrate systems and ingest data into S3/Snowflake, create basic Snowflake objects, write JavaScript/Python scripts, leverage AI tools (OpenAI, Anthropic, LangChain), build user interfaces (UI Bakery), test and iterate solutions, document implementations, ensure data security, and support IT troubleshooting and technical guidance.

The Enterprise Account Executive will drive new client acquisition for Enterprise accounts, manage the entire sales cycle, and build relationships with decision-makers. They will collaborate with teams and provide feedback for market positioning, while staying informed about technology trends and Bandwidth's solutions.

The Business Intelligence & Pricing Analyst will develop pricing analytics, automate pricing tools, analyze market trends, and present insights to improve pricing strategies.

Design, operate, and evolve a resilient global network across datacenter fabrics, WAN routing, and security. Implement VxLAN/EVPN fabrics, BGP-based backbone routing, and Palo Alto firewall policies. Drive automation (provisioning, remediation), collaborate with engineering and operations, mentor junior engineers, and participate in on-call and maintenance activities.

Sell SaaS/CPaaS solutions to large-market accounts by prospecting and acquiring new logos, growing and retaining business, upselling/cross-selling, analyzing customer needs and pricing, and engaging strategic decision-makers including C-suite. Use internal lead generation and resources and travel intermittently.