Software Engineer (Voice)

Posted 2 Days Ago
Raleigh, NC, USA
In-Office
Junior
Software
The Role
Build, operate, and iterate on voice systems that process billions of calls monthly. Design and implement web services and service-oriented architectures, collaborate across teams, own code end-to-end, apply AI in development, and ensure reliability, scalability, and monitoring of production systems.
Summary Generated by Built In

Who We Are:

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach.  The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

We're experts who speak like humans. Ready to build what's next? #JoinTheBand

Our Hiring Team Mission:

On the Voice team, we build and operate the systems that power reliable voice connectivity across Bandwidth’s network. Our work spans the full lifecycle of voice services — from provisioning and configuration to ongoing management — across multiple downstream systems that sit directly in the path of live customer traffic.

We are an engineering led organization with a focus on creating automation that is safe, scalable, and resilient, allowing voice and communications platforms to connect seamlessly to our carrier infrastructure. If you enjoy working at the intersection of application logic and real network infrastructure — writing code that orchestrates external systems, with reliability and serving our customers as the top priority — this is that kind of work.

What We Are Looking For:

We are looking for a talented and energetic Software Engineer who is motivated to learn, develop, and collaborate within a highly agile environment. We’re seeking a team oriented self-starter with a goal of becoming a technology leader in the coming years.

  • You own your code and apps fully end-to-end, from design to development to operations and monitoring in production.
  • You use AI effectively across the full development lifecycle and review AI-generated code with the same rigor as human-written code: security, style, and compliance standards.
  • You utilize AI to innovate and add customer value.

What You'll Do:

In voice, we process billions of calls per month, via a variety of communication channels – empowering customers to communicate reliably, freely and at scale.

You will:

  • Contribute to solutions from start to finish, collaborating across teams to iteratively ship value.
  • Work with a team of software engineers with experience in distributed microservices and full stack systems.
  • Collaborate closely with product owners to create solutions that deliver the power to communicate.
  • Drive innovation within Voice.

What You Need:

If you’re our person, you probably look like this:

  • Applicants should have a minimum of 2+ years of experience designing web services and service-oriented architectures in a modern programming language (Java, C#, or Go).
  • Hands on experience with AI
  • An understanding of IP networking and protocols, HTTP, and REST.
  • Experience with test automation patterns and frameworks.
  • You’re familiar with relational and non-relational database systems
  • Solid written and verbal communication skills in English.
  • A 4-year technical degree or equivalent experience.

Bonus Points:

Wow, it’d be really great if also:

  • Have designed and built AI Agents
  • You have experience with AWS or another cloud platform, and you “get” how scalable cloud applications are engineered
  • You have worked with Docker containers and Kubernetes

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

Applicant Privacy Notice


  

Skills Required

  • 2+ years experience designing web services and service-oriented architectures in Java, C#, or Go
  • Hands-on experience with AI
  • Understanding of IP networking and protocols, HTTP, and REST
  • Experience with test automation patterns and frameworks
  • Familiarity with relational and non-relational database systems
  • Solid written and verbal communication skills in English
  • 4-year technical degree or equivalent experience
  • Experience designing and building AI agents
  • Experience with AWS or another cloud platform
  • Experience with Docker containers and Kubernetes

Bandwidth Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bandwidth Inc. and has not been reviewed or approved by Bandwidth Inc..

  • Healthcare Strength Health coverage is described as company‑paid for employees and families in U.S. locations, contributing to a standout benefits package.
  • Leave & Time Off Breadth Generous PTO, protected time away through a PTO embargo, extra Mahalo Moments days, and a dedicated volunteer day emphasize meaningful time off.
  • Parental & Family Support Paid parental leave, adoption assistance, and family‑oriented offerings such as onsite early‑childhood care at the Raleigh HQ reinforce a family‑friendly approach.

Bandwidth Inc. Insights

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The Company
HQ: Raleigh, NC
943 Employees
Year Founded: 1999

What We Do

Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible. Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen. Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.

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