Top Tech Jobs & Startup Jobs

Supports and optimizes enterprise network infrastructure across LAN/WAN, cloud, SaaS, wireless, SDN, and on-premises environments. Troubleshoots routing, switching, ISP, and hybrid AWS/Azure connectivity issues; automates monitoring and configuration with scripts and APIs; manages network platforms and vendor escalations for critical infrastructure. The role also handles documentation, audits, disaster recovery, proof-of-concept testing, root cause analysis, cross-functional projects, and mentoring junior engineers.

Generate qualified sales leads, conduct high-volume prospect outreach, schedule product demonstrations for Account Executives, meet performance metrics, understand SaaS, API, and telecom products, and build prospect relationships. The role includes structured sales training and career advancement through an SDR leveling program.

Supports global customer billing by resolving inquiries, analyzing contracts, invoices, and billing records, processing disputes, and maintaining customer relationships. Uses billing platforms, reports, and portals while collaborating with Customer Success, Sales, Finance, and other stakeholders. Supports monthly revenue close, communicates escalations, identifies solutions, and completes projects involving telecommunications and network service data.

Build and operate reliable voice connectivity systems handling billions of calls monthly. Design, develop, test, monitor, and support distributed microservices and full-stack applications, collaborating with product owners and engineering teams. Create automation that orchestrates network and downstream systems safely at scale, apply AI throughout the development lifecycle, and contribute to innovation across the Voice platform.

Provides first-line technical support for SMS/MMS services, troubleshooting SMPP and MM4 connectivity, monitoring message deliverability, provisioning NNIDs, and resolving customer cases through phone, email, and ticketing systems. Maintains incident documentation and performance reports, escalates complex issues, collaborates with development and internal teams, and gathers customer feedback to improve products and services.

As Director of AI Strategic Partnerships, lead Bandwidth into the Generative AI ecosystem by establishing partnerships and licensing voice data for AI-driven applications. Oversee market evangelism, data strategy, and ecosystem mapping while managing relationships with tier-one AI companies to drive revenue and product feedback loops.

Designs and deploys NetSuite-based internal applications, enterprise automations, integrations, data pipelines, user interfaces, and AI-powered solutions. Develops JavaScript and Python scripts, configures low-code workflows, creates Snowflake objects, integrates APIs and data sources, tests solutions, supports IT troubleshooting, documents implementations, and collaborates with stakeholders to improve operational efficiency and data-driven decision-making.

Manage CLEC Numbers and Inbound products, including cost control, operational optimization, carrier negotiations, customer discovery, product requirements, market validation, product launches, and go-to-market strategy. Partner with carriers, vendors, customers, sales, marketing, engineering, UX, and leadership. Support voice coverage, capacity, and process improvements. The role may require up to 25% travel.

The Enterprise Account Executive will drive new client acquisition for Enterprise accounts, managing the full sales cycle, and develop strategic relationships to support technology migration for clients.

Build and maintain internal applications, automation workflows, API integrations, data pipelines, and AI-powered tools. Develop React and FastAPI applications, integrate platforms using Python, JavaScript, n8n, and Windmill, and support Snowflake data workflows. Use LLM APIs and AI-assisted development tools to automate processes and improve decision-making. Test, document, troubleshoot, and refine solutions while collaborating with technical and non-technical stakeholders and supporting data security practices.