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As a Commercial Account Manager, drive revenue by managing post-sales activities and building strong client relationships, ensuring clients maximize value from the Navan platform. Responsibilities include onboarding, account renewal, and cross-selling products.

Drive product positioning and go-to-market strategy for travel products. Develop messaging, value propositions, collateral, and launches; conduct market and competitive research; enable sales through training and tools; collaborate cross-functionally to measure and optimize product marketing performance and adoption.

Lead cross-functional GTM strategy and operations initiatives for account teams. Develop value-engineering frameworks, engage clients and stakeholders, launch scalable service offerings, improve account health and change management, and synthesize executive-level insights from dashboards and client feedback to maximize revenue and net retention.

Lead and unify Navan and Reed & Mackay global event-air operations across online and offline channels. Define target operating model, own service quality and commercial performance, scale platform adoption, manage workforce planning, and partner with Product & Engineering to transform workflows and drive measurable operational improvements.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The Account Manager will drive revenue by enhancing client relationships, managing T&E programs, executing renewals, and identifying growth opportunities.

Lead and contribute to the Flights platform by designing and building scalable, high-performance Java/Spring Boot services on cloud infrastructure, driving end-to-end features, mentoring engineers, improving reliability and developer experience, and collaborating with product and design to deliver business impact.

Manage and optimize marketing operations, oversee campaign execution in Marketo, enhance lead management, and improve marketing processes while collaborating with global teams.

Lead Navan's global creative studio: set creative vision, scale in-house design/copy/video/animation teams, integrate creative with business metrics, champion generative AI to speed production, and partner cross-functionally to produce multi-channel campaigns and physical brand experiences.

Lead Navan's global creative studio to set brand vision and produce multi-channel campaigns. Hire, mentor, and scale design, copy, video, and animation teams; embed creative into business metrics and sales cycles; champion generative AI to accelerate ideation and asset production; and partner cross-functionally with Demand Gen, Sales, and regional teams to drive persona-led campaigns and measurable conversion outcomes.