Top Tech Jobs & Startup Jobs

Build and lead Rubrik’s global professional services resource management and capacity planning function. Standardize workflows across NAM, EMEA, and APAC; improve data integrity, reporting, automation, and PSA system adoption; forecast capacity and demand; manage subcontractor partnerships; and provide executives with utilization and talent distribution insights. Partner with delivery, finance, HR, and regional leaders to drive consistent global execution and operational efficiency.

Leads the lifecycle development and global launch of standardized Professional Services offerings. Partners with Product Management, Engineering, practice leaders, sales, and delivery teams to align services with product roadmaps, create deployment frameworks and delivery methodologies, standardize SOWs, and optimize the services portfolio based on customer outcomes, field feedback, utilization, and market trends.

Own renewal strategy and operations by translating retention metrics into executive insights, designing forecasting, quoting, and renewal workflows, building governance frameworks and playbooks, improving CRM and renewal-system data quality, and leading cross-functional initiatives with Sales, Finance, Deal Desk, Product, IT, Legal, Customer Success, BI, and RevOps.

Designs and scales Customer Success and Renewals operations through workflow automation, lifecycle triggers, dashboards, metrics governance, and AI-enabled reporting. Partners with Product, Engineering, RevOps, Finance, and Data teams to improve data integrity, customer health tracking, renewal visibility, and executive decision-making. Analyzes GRR, NRR, churn, downsell, adoption, and time-to-value metrics while leading cross-functional programs and presenting insights to senior leadership.

Leads a Customer Resilience team supporting enterprise accounts throughout onboarding, adoption, growth, renewal, and escalations. Responsibilities include hiring, coaching, performance management, account strategy, customer health oversight, renewal and adoption targets, process improvement, cross-functional collaboration, executive escalation management, and reporting portfolio metrics to senior leadership.

Owns the post-sales customer lifecycle for enterprise accounts, including onboarding, adoption, success planning, renewals, escalation management, executive communication, and customer advocacy. The role coordinates cross-functional teams, monitors customer environments and trends, drives product usage and time to value, develops recommendations and RCA documents, and proactively improves customer satisfaction, retention, and growth.

Leads the vision, roadmap, architecture, and delivery of AI-native GTM and customer experience platforms. Oversees agentic workflows across quote-to-cash, partner, onboarding, support, and renewal processes; redesigns and instruments business processes; aligns Salesforce, CPQ, ERP, billing, and CX data; establishes responsible-AI controls; partners with engineering and executives; and scales a team of AI-fluent product managers.

Territory-focused SLED Account Executive responsible for new business acquisition and bookings growth across Austin and San Antonio public sector accounts. Develop and manage pipeline, execute territory and partner strategies, present technical solutions in complex data center environments, co-sell with channel partners, and provide market feedback to management to exceed quota.

Provide corporate securities and governance counsel for a public company: prepare and review SEC filings, advise on securities and Delaware law compliance, support M&A and capital markets transactions, implement AI-enabled legal workflows, and manage outside counsel and cross-functional stakeholders.

Own territory bookings growth by prospecting, qualifying, and closing new and existing accounts. Build and manage a large strategic pipeline, land net-new logos, expand customer accounts, present Rubrik solutions in complex data center environments, co-sell with partners and VARs, and relay market feedback to management.