Global Resource Management Leader, Professional Services

Posted 2 Hours Ago
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Hiring Remotely in USA
Remote
173K-259K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Rubrik is on a mission to secure and accelerate the world's AI transformation.
The Role
Build and lead Rubrik’s global professional services resource management and capacity planning function. Standardize workflows across NAM, EMEA, and APAC; improve data integrity, reporting, automation, and PSA system adoption; forecast capacity and demand; manage subcontractor partnerships; and provide executives with utilization and talent distribution insights. Partner with delivery, finance, HR, and regional leaders to drive consistent global execution and operational efficiency.
Summary Generated by Built In
 About the Role

At Rubrik, we are seeking a strategic and experienced Global Resource Leader to build and lead our resource management and capacity planning function. In this critical leadership role, you will establish the operational foundation and systems for Rubrik's Global Professional Services Organizations Resource Management function. You will be responsible for driving alignment across NAM, EMEA, and APAC in core operational workflows to ensure consistency, reduce regional friction, and improve data integrity.

The ideal candidate brings deep expertise in capacity planning, resource forecasting, a strong track record of cross-functional enablement, and the ability to partner effectively with P and Executive leadership to drive globally consistent decision-making.

Reports To: Vice President, Global Professional ServicesKey Responsibilities
  • Leadership & Development: Build, manage, and operate a high-performing resource management and capacity planning system tailored for Rubrik's Global Professional Services Organization.
  • Global Process Standardization & Governance: Drive operational alignment across NAM, EMEA, and APAC. Move from "documenting standards" to actively enabling regional Consulting and Delivery leaders to own the execution and adherence to a defined global resource management process to meet the growth of our business.
  • Operational Efficiency & Automation: As a critical member of the PS Leadership team, champion process design and participate in the identification and implementation of a PSA as our System of record to eliminate manual effort and accelerate core business cycles, including capacity planning, resource forecasting, and consistent reporting.
  • Data Integrity & Business Intelligence: Ensure that operational systems feed clean, harmonized data to leadership for accurate, globally consistent decision-making.
  • Cross-Functional Collaboration: Partner closely with PS Delivery leaders, Finance, and HR leadership and our PS Leadership team to deepen cross-functional process ownership into genuine enablement of global stakeholders, ensuring resource capacity  meets projected demand.
  • Sub-Contractor Ecosystem Management: Manage and lead a robust sub-contractor ecosystem, seamlessly integrating external partners as a direct extension of Rubrik's internal Consulting team to dynamically scale global capacity.
  • Executive Reporting: Provide high-level visibility and strategic recommendations to senior executives regarding global utilization, capacity forecasts, and talent distribution.

Qualifications & Requirements
  • Experience: 7-10 years of direct experience in resource management, capacity planning, or professional services operations leveraging PSA’s and AI.
  • Sub-Contractor Leadership: Direct experience managing and leading a sub-contractor ecosystem as an extension of a direct Consulting/Delivery team.
  • Industry Expertise: Demonstrated success in building and managing a resource management/capacity planning system and team specifically for a Global Professional Services business.
  • Executive Presence: Significant executive-level exposure, with a proven ability to present complex data, influence senior stakeholders, and drive strategic initiatives.
  • Organizational Navigability: Extensive cross-functional organizational experience, with a track record of successfully partnering across diverse global teams and operational boundaries.
  • Systems & Operations: Strong understanding of operational systems, business intelligence, AI, and process automation within a global services resource management/capacity planning context.
  • Education: Bachelor’s Degree in Computer Science, Business, Engineering, or a related technical field preferred; equivalent practical experience welcomed. 

The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range
$172,800$259,200 USD
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US2 (all other US offices/remote) Pay Range
$155,500$233,300 USD
Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:
  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Skills Required

  • 7–10 years of direct experience in resource management, capacity planning, or professional services operations using PSAs and AI
  • Direct experience managing and leading a subcontractor ecosystem supporting a consulting or delivery team
  • Demonstrated success building and managing a resource management or capacity planning system and team for a global professional services organization
  • Significant executive-level exposure, including presenting complex data, influencing senior stakeholders, and driving strategic initiatives
  • Extensive cross-functional experience partnering across diverse global teams and operational boundaries
  • Strong understanding of operational systems, business intelligence, AI, and process automation in global services resource management or capacity planning
  • Bachelor’s degree in Computer Science, Business, Engineering, or a related technical field, or equivalent practical experience

What the Team is Saying

Isabelle Stepien
Eric Chang
Lewi Abseno
Khushboo Kashyap
Trinh Nguyen
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The Company
HQ: Palo Alto, CA
3,000 Employees
Year Founded: 2014

What We Do

Rubrik (NYSE: RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Why Work With Us

At Rubrik, we believe in the Power of You. You have limitless potential to grow, innovate, and create meaningful impact. United by our purposeful mission, we empower you to boldly pursue your ambitions, shape the future of cybersecurity, and make your unique mark on what we're building. Join us, and unlock your infinite potential.

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Employees engage in a combination of remote and on-site work.

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