Top Tech Jobs & Startup Jobs

Conduct quality control across high-volume research projects by reviewing prompt sheets, knowledge bases, and expert transcripts. Identify quality patterns and process gaps, analyze quality metrics, recommend improvements, refine AI prompts, maintain QA documentation, and support testing of AI-driven tools and workflows.

Supports marketing campaign execution by building and managing programs, maintaining data accuracy, cloning templates, and populating campaign information. Performs quality assurance on Marketo programs, reinforces operational standards, and creates documentation and build guides. Manages stakeholder intake, supports change-management communications, and contributes to workflow, template, and process improvements across a growing global marketing organization.

Lead and develop a team of 8–10 Account Managers responsible for renewals, retention, revenue expansion, forecasting, and strategic customer relationships. Coach team members, improve customer journey processes, reduce churn, uncover growth opportunities, and partner with Customer Success and Sales to deliver customer outcomes. The role also includes recruiting talent, managing performance visibility, handling senior-client relationships and escalations, and shaping account strategy through data-driven insights.

Manage and grow a corporate SaaS customer portfolio by driving retention, adoption, renewals, and expansion. Build relationships with users and executives, identify churn risks and growth opportunities, conduct business reviews, forecast retention, and collaborate with Account Executives. Serve as a customer advocate internally and an AlphaSense advocate externally while gathering product feedback and value stories to inform product, marketing, and sales strategies.

Leads and develops the Sales Development team to generate qualified pipeline and new business growth. Responsibilities include coaching representatives, establishing scalable sales development strategies, partnering on go-to-market outreach across email, phone, and social channels, analyzing performance trends, implementing professional development programs, and collaborating with Talent Acquisition to recruit sales talent.

Leads the strategy, architecture, engineering, governance, and evolution of Salesforce and the broader revenue systems ecosystem. Builds and manages a high-performing team of engineers, architects, administrators, and technical professionals; establishes modern development, CI/CD, testing, deployment, observability, security, and governance practices; owns platform roadmaps and architectural decisions; and drives AI adoption across development and operations. Partners with executives and cross-functional leaders to balance scalability, reliability, data quality, compliance, technical debt, and business priorities.

Lead Financial Services channel research coverage across banking, insurance, and fintech. Develop coverage roadmaps, research frameworks, expert source strategies, and structured questionnaires. Guide analysts and operations teams on project feasibility, expert targeting, and quality standards. Serve as the sector domain expert, identify new companies and research opportunities, map value chains, and generate differentiated insights for investors and corporate users. Partner cross-functionally to refine research workflows and scale consistent AI-enabled primary research.

Leads AlphaSense’s Financial Services channel research coverage across banking, insurance, and fintech. Develops coverage roadmaps, channel-check frameworks, expert source strategies, and structured questionnaires. Guides analysts and operations teams on project execution, expert targeting, feasibility, and quality. Acts as the primary financial services domain expert, identifies new research opportunities, maps value chains, and partners cross-functionally to improve scalable AI-enabled research workflows and deliver differentiated, actionable insights.

Lead AlphaSense’s Financial Services channel research coverage across banking, insurance, and fintech. Develop coverage roadmaps, structured questionnaires, expert source strategies, and repeatable channel-check frameworks. Guide analysts and operations teams in project execution, expert targeting, feasibility, and quality control. Serve as the financial services domain expert, identify new companies and subsectors, map value chains, and generate differentiated insights for investors and corporate clients. Partner cross-functionally to improve research workflows, expand coverage, and maintain high-quality outputs.

Lead AlphaSense’s Search and Curated Experiences product areas. Set strategy and roadmaps for relevance, ranking, query understanding, document coverage, filtering, latency, reliability, and curated content experiences. Establish evaluation metrics and experimentation, partner with AI, Knowledge Graph, Engineering, and Design teams, and manage a product manager. Own the full product lifecycle from strategy through launch, analysis, and iteration while driving customer and business impact.