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The Payroll Systems Program Manager will manage payroll technology, implement Workday systems, ensure compliance and optimize payroll processes in collaboration with HR and IT.

Partner with customer care leaders to manage talent lifecycle: onboarding, performance management, benefits administration, employee relations, data-driven coaching, and HR program implementation to improve engagement and retention.

Lead and scale Chewy's fraud prevention programs by driving cross-functional initiatives, leveraging analytics and machine learning, managing third-party partners, and owning day-to-day fraud operations. Translate business objectives into measurable plans, mitigate risks, and ensure rapid response to incidents while balancing customer experience and operational efficiency.

Lead design and execution of quality programs for Customer Service, including Secret Shopper experiments, AI-driven quality models, SOPs, auditing, reporting, and CSAT goal ownership. Partner cross-functionally to implement initiatives from ideation through sustained program health and present insights to senior leadership.

The Senior Employee Relations Manager will conduct investigations, provide recommendations, collaborate with Legal, and improve ER frameworks while ensuring compliance with policies.

Manage engagement and culture programs for Customer Care, leading a team, driving strategy, success metrics, and optimizing resources.

Lead HR strategy and partner with fulfillment operations to drive organizational design, change management, talent development, performance management, engagement, retention, and compliance. Build scalable people programs with HR Centers of Excellence and business leaders to support hiring, leadership development, diversity planning, and long-range workforce planning.

The Telehealth Operations Analyst II will analyze operational metrics, manage workflows, support veterinary professionals, and collaborate on continuous improvement initiatives for the healthcare team.

Lead cash and investment management, liquidity planning, banking relationships, treasury technology and TMS implementations, debt and risk management, and cross-functional financial analysis to inform senior leadership and Board-level decisions.

As Lead Veterinarian, you will manage the veterinary team, ensure high-quality medical care, mentor staff, and maintain client relations. Responsibilities include performing surgeries, implementing protocols, and overseeing compliance and safety procedures.