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The Associate Director of Product Management at Chewy will lead the vision and strategy for customer segmentation and content platforms. Responsibilities include guiding product development, defining metrics for success, managing the product backlog, and collaborating across teams to enhance customer experiences. The role demands strong analytical and communication skills, along with experience in roadmap strategy and feature delivery.

The Associate Director of Product Management will lead the product vision and strategy for Chewy's Customer Segmentation and Content Competition platforms, leveraging customer insights to drive product enhancements. The role involves defining success metrics, maintaining product backlog, collaborating with cross-functional teams, and effectively communicating product impact to stakeholders.

As a Software Engineer III (AI/ML) at Chewy, you will lead the design and development of large-scale AI applications, drive innovation through prototyping, and mentor a team of engineers, all while influencing the architectural direction of the technology used in customer service.

Category Analyst responsible for driving sales and profit growth, partnering with vendors, implementing reporting, leading sales promotions, analyzing metrics, and identifying improvements. Must be currently enrolled in a BS/BA degree program with strong communication and analytical skills.

The Customer Service Representative engages with customers via phone, assisting them with a variety of inquiries about pet products, providing problem-solving solutions, and ensuring a positive customer experience. This role requires excellent communication skills, adaptability, and the ability to multitask in a fast-paced environment. Candidates should be motivated to learn and contribute to a collaborative team culture.

As an Operations Finance Manager, you'll provide financial leadership at a fulfillment center, delivering insights and analysis, managing business relationships, and overseeing the financial processes. Your role includes supporting annual planning, capital planning, and ensuring accurate financial records while collaborating with cross-functional teams.

The Associate Director, Voice of Customer will lead a team focused on understanding customer needs and improving the customer experience. Responsibilities include sourcing customer feedback, developing actionable insights, working cross-functionally, and measuring key performance indicators to support continuous improvement at Chewy.