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As a Customer Success Lead, you will guide a sub-team, enhance customer relationships, mentor team members, and improve product adoption while managing revenue and customer experience.

Lead a Smart Services team to drive onboarding, platform adoption, and measurable client outcomes. Manage client relationships, coach specialists, set strategic direction for testing and adoption, enforce SLAs and processes, collaborate cross-functionally, and identify commercial opportunities to protect and grow account value.

The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.

Lead global revenue operations to design and operate Smartly's commercial operating model. Own revenue planning, forecasting, KPI frameworks, systems strategy, data architecture, AI-enabled automation, and cross-functional governance. Drive forecasting accuracy, territory and compensation design, operational transformation, and executive reporting while building a high-performing global RevOps team aligned with Sales, Marketing, Customer Success, Finance, and Product.

The Senior Enterprise Account Executive will drive business growth by selling the Smartly product to enterprise organizations, managing customer relationships, and collaborating with internal teams to ensure success in the customer lifecycle.

The Product Marketing Lead will drive the go-to-market strategy for CTV, leading initiatives to engage agencies and brand advertisers, ensuring Smartly's CTV capabilities align with market needs and revenue targets while mentoring the PMM organization.

Lead global go-to-market strategy for Smartly's CTV capabilities, driving agency engagement and measurable adoption in a B2B environment, while mentoring teams and improving launch rigor.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion of Smartly.io’s social advertising platform. Serve as main customer contact, provide consultative support and best practices for social ad platforms, liaise with partners (Facebook, TikTok, Pinterest, Snapchat) and internal Product/Engineering, and help build Customer Success processes and knowledge resources.

Manage planning and execution of integrated marketing projects (campaigns, launches, website, events). Build project plans, run sprint and capacity planning, optimize workflows and Monday.com automations, track milestones, report performance, and drive cross-functional accountability across Brand, Communications, Product Marketing, and Growth Marketing.

Manage planning and execution of integrated marketing projects (campaigns, launches, website, events). Build project plans, run sprint and capacity planning, optimize workflows and Monday.com automations, track milestones, report performance, and coordinate cross-functional stakeholders to ensure timely delivery and operational improvements.