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Own onboarding-focused product features from discovery through launch and optimization. Gather customer feedback, translate needs into requirements and user stories, prioritize backlogs, collaborate with Engineering, Design, Customer Success, and Sales, and use data to improve adoption. Participate in Agile ceremonies and help customers achieve early success with the platform.

Lead supply chain and inventory product strategy, design and ship features for procurement, inventory, traceability, and BOM/MRP sync. Work closely with engineers and factory teams to prototype, run data queries, push code, conduct field research, and measure product impact to solve manufacturing supply chain bottlenecks.

As a Forward Deployed Software Engineer, you will solve customer challenges by creating software solutions, collaborating with clients, and ensuring satisfaction while owning the development and delivery of ION solutions.

Lead design and delivery of production-ready AI systems within the ION Factory OS, ship AI-driven and core product features, architect scalable cloud-native systems and ML pipelines, implement RAG and MCP integrations, collaborate with product and data teams, ensure reliability and scalability, and mentor junior engineers.

As a Principal Platform Engineer, you will own platform architecture, drive reliability and performance improvements, mentor engineers, and partner cross-functionally to enhance backend systems.

Design, build, and scale backend services and APIs; own integration between application and AWS infrastructure; improve reliability (SLOs/SLIs, incident response); optimize performance across code, databases, caching, and async processing; create reusable platform primitives and CI/CD tooling; mentor engineers and lead cross-team technical initiatives.

Lead full-stack feature development using AI-augmented workflows. Build APIs and Postgres data models, design GraphQL schemas, maintain AWS infrastructure, drive testing (Pytest, Jest), write technical designs, and promote AI tooling adoption.

The Forward Deployed Software Engineer collaborates with customers to solve complex operational challenges by developing custom software solutions and ensuring customer satisfaction.

The Forward Deployed Software Engineer will solve customer challenges by developing software solutions, collaborating with stakeholders, and ensuring high customer satisfaction.

The Forward Deployed Software Engineer collaborates with customers to solve complex problems, develops software solutions, and improves product based on feedback.