Top Tech Jobs & Startup Jobs

Lead and manage a client servicing team to ensure quality delivery, coach and develop staff, own performance reviews, track KPIs (NPS, CSAT, SLAs, retention), handle client escalations, onboard clients, drive process improvements, and collaborate with product and sales using tools like Excel, Power BI, Salesforce, and Workday.

Lead enterprise sales efforts to identify, pursue, and close large insurance and financial clients. Drive prospecting, deliver presentations and demos, negotiate deals, manage pipeline/CRM, collaborate with pre-sales and implementation teams, and maintain long-term client relationships while tracking market trends.

Lead enterprise sales growth by prospecting, presenting Clearwater Analytics solutions, negotiating complex deals, managing pipeline in CRM, collaborating with pre-sales and client success, and building long-term client relationships in the investment/FinTech space.

Design, develop, and maintain commodities pricing libraries and valuation/risk frameworks for global commodities. Extend platform capabilities for trade lifecycle, cashflow generation, risk metrics (Greeks, VAR, XVA), and scenario analysis. Collaborate with developers and clients, write high-quality production code, document solutions, and advocate model and infrastructure improvements.

Manage client relationships and day-to-day service delivery for financial services clients, ensuring accurate reporting, operational quality, and delivery metrics. Mentor analysts, resolve inquiries, provide client training, drive strategic service plans to reduce downtime and costs, collaborate with sales/support to identify expansion opportunities, and relay product feedback to improve offerings.

Lead the accounting product portfolio for alternative investments, managing product strategy, development, testing, and client engagement. Collaborate across teams to ensure product alignment with client needs and market trends while adhering to regulatory standards.

Own and grow a book of institutional clients (REITs, corporations, insurers, custody partnerships). Drive retention and commercial growth, lead executive engagement and QBRs, translate investment activity into reporting, oversee service delivery and account health, mentor analysts, and coordinate cross-functional resolution with Sales, Product, and Operations.

Own day-to-day client relationships for large institutional clients, ensure service health and satisfaction, manage escalations, coordinate cross-functional delivery, handle investment accounting and reconciliation issues, support onboarding and projects, and identify growth opportunities while leveraging AI-enabled tooling.

Design, implement, and maintain production LLM agent pipelines, MCP integrations, and RAG systems using Python (FastAPI, LangChain) and TypeScript/React. Use AI-assisted tools (Claude Code) daily, participate in code reviews, write unit/integration tests, diagnose and fix production issues, translate requirements into production-ready code, document architecture and APIs, and contribute to planning and system design improvements.

Business Analysts identify opportunities for improved efficiencies, translate requirements into solutions, and collaborate with clients and development teams to enhance the OEMS platform.