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As a Senior Software Engineer at Crunchyroll, you'll design client frameworks for Smart TVs and Game Consoles, focusing on performance, scalability, and consistency while mentoring teammates and driving technical direction.

Lead lifecycle strategy for limited-release commerce drops: design repeatable launch playbooks, drive sell-through and revenue velocity, build behavioral segmentation, align programs with merchandising and inventory, run post-drop retrospectives, and partner cross-functionally to protect brand while maximizing short-term and repeat performance.

Lead social strategy and execution across Southeast Asia, Taiwan, and Korea to drive audience growth, fandom engagement, and brand affinity. Oversee localized content, creator and influencer programs, agency relationships, platform partnerships, social listening and analytics, community governance, and campaign performance measurement. Serve as regional partner to marketing, content, PR, and CX teams to deliver integrated social-first campaigns and fandom programs.

Lead the implementation of customer experience solutions, enhance self-service capabilities, manage product roadmaps, and collaborate with cross-functional teams to optimize performance.

Design, implement, and operate identity and access management solutions (Okta, Entra ID, AD, Google Workspace). Manage SSO, MFA, federation, conditional access, lifecycle workflows, PAM, and integrations with HR and SaaS. Automate identity operations, support audits and access reviews, troubleshoot authentication/authorization issues, monitor identity systems, and partner with stakeholders to onboard applications and ensure least-privilege access.

Lead regional communications strategy across Asia for anime launches, theatrical releases, partnerships and brand campaigns. Provide executive counsel, manage crisis response, oversee agencies, localize campaigns, build media and fan relationships, set KPIs, and drive integrated PR programs supporting regional growth.

The Data Engineer III will design, implement, and optimize data services, ensuring they meet business needs and drive automation and best practices across Crunchyroll's data environments.

The Legal Operations Director will drive the effectiveness of the Legal function by executing strategy, managing legal tech, and leading financial operations, while enhancing collaboration across departments.

The VP, Global People Enablement will lead the integration and modernization of People Operations, Total Rewards, and People Technology at Crunchyroll, ensuring scalability and operational excellence.

Lead lifecycle retention strategy to reduce churn and increase subscriber LTV. Design and scale signal-based interventions (cancel-save, engagement recovery, payment messaging), partner with Analytics, Product, and Ops to translate churn models into programs, run experiments to measure impact, and embed retention into product and lifecycle roadmaps.