Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
In the role of Supply Chain & Manufacturing Manager, Collectibles, you will report to the Senior Manager, Global Operations.
We are considering applicants for the location of Dallas, TX.
As the Supply Chain & Manufacturing Manager, Collectibles, you will be responsible for developing and leading the end-to-end global supply chain and manufacturing strategy and execution for Crunchyroll's Collectibles business. You will oversee global sourcing, supplier selection and development, manufacturing operations, production planning, inventory management, logistics, and operational readiness to ensure products are delivered on time, within budget, and to the highest quality standards.
You will work cross-functionally with Product Development, Creative, Licensing, Planning, Sales, Finance, and Distribution. You will drive operational excellence through strategic supplier partnerships, scalable processes, and data-driven decision-making. By serving as the operational bridge between Product Development, Creative, Licensing, and global manufacturing partners, you will ensure innovative collectible products are successfully translated from concept into high-quality products delivered to fans worldwide. You will proactively identify operational risks, optimize cost and inventory performance, and build a resilient global supply chain that supports the continued growth of the Collectibles business.
Core Areas of ResponsibilitySupply Chain & Manufacturing Leadership- Develop and execute global supply chain and manufacturing strategies that support product launches and long-term business growth.
- Lead end-to-end supply chain and manufacturing operations from product development through final product delivery.
- Develop production plans and manufacturing schedules aligned with product launch timelines.
- Drive continuous improvement initiatives that improve operational efficiency, scalability, and overall supply chain performance.
- Build and manage strategic relationships with global manufacturing partners and suppliers.
- Identify, evaluate, and onboard manufacturing partners capable of supporting Crunchyroll's quality, cost, capacity, and delivery objectives.
- Lead supplier performance reviews, issue resolution, and recovery plans.
- Partner with suppliers to optimize quality, cost, lead times, manufacturing efficiency, and scalability.
- Identify and mitigate supply chain risks while ensuring operational readiness across all product launches.
- Provide supply chain leadership on manufacturing feasibility, inventory strategy, production schedules, and operational risk.
- Support business planning through forecasting, KPI reporting, and data-driven decision making.
- Partner with Planning and Logistics teams to optimize inventory investments while maintaining product availability.
- Manage supply chain budgets and identify opportunities to improve margins, reduce costs, and increase operational efficiency.
- Monitor key performance indicators, including supplier performance, inventory health, production schedules, cost performance, and on-time delivery.
We get excited about candidates, like you, because...
- 8+ years of experience in supply chain, manufacturing, operations, sourcing, or product operations.
- Experience managing global suppliers and international manufacturing partners.
- Demonstrated success leading cross-functional initiatives in a fast-paced environment.
- Strong analytical, project management, negotiation, and communication skills.
- Advanced proficiency with Microsoft Excel and experience with ERP systems.
- Experience in consumer products, collectibles, licensed merchandise, entertainment, and accessories.
- Experience supporting global product launches and international supply chains.
- Experience with NetSuite, SAP, Oracle, or similar ERP platforms.
- Bachelor's degree in Supply Chain Management, Manufacturing,Operations, or related field, or equivalent experience.
Crunchyroll’s Global Operations team brings collectibles from concept to fans worldwide—leading global sourcing, manufacturing, production planning, inventory, logistics, and operational readiness to enable launches that meet quality, cost, and delivery goals. We coordinate demand planning and logistics, manage operational risk, and build scalable processes that help deliver exceptional fan experiences.
Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- 8+ years of experience in supply chain, manufacturing, operations, sourcing, or product operations
- Experience managing global suppliers and international manufacturing partners
- Demonstrated success leading cross-functional initiatives in a fast-paced environment
- Strong analytical, project management, negotiation, and communication skills
- Advanced proficiency with Microsoft Excel and experience with ERP systems
- Experience in consumer products, collectibles, licensed merchandise, entertainment, and accessories
- Experience supporting global product launches and international supply chains
- Experience with NetSuite, SAP, Oracle, or similar ERP platforms
- Bachelor's degree in Supply Chain Management, Manufacturing, Operations, or a related field, or equivalent experience
What the Team is Saying
Crunchyroll Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as fully covered in the U.S., with dental and vision plus HSA/FSA options, and access to Sony Pictures’ comprehensive medical programs and resources. Family-building and caregiving supports such as fertility coverage and backup care are also documented in Sony’s benefits materials.
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Retirement Support — Retirement support includes a 401(k) plan administered via Sony with an employer match and documented first‑day eligibility/enrollment timelines. Plan guides and SPDs are accessible through the Sony benefits hub.
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Leave & Time Off Breadth — Time away is framed around Flexible Time Off in U.S. roles alongside paid parental leave. Additional paid leave types and hybrid work practices are referenced across public materials and listings.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
