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Coordinates post-proposal administration for charter, incentive, large-group, and travel-advisor conference programs. Creates and maintains bookings, coordinates pricing and group setup, processes onboard credits and pre-cruise orders, manages reporting and payments, supports servicing and embarkation activities, and assists with post-charter reconciliation. The role maintains audit-ready documentation, researches discrepancies, monitors deadlines, and collaborates with Sales, Revenue Management, Finance, Reservations, shipboard teams, and leadership.

Manages global sourcing analytics across travel, gaming, and onboard media categories. Designs Power BI dashboards, analyzes complex datasets, builds business models, and delivers insights supporting sourcing strategies, negotiations, and operational improvements. Leads data governance, automation, AI adoption, and reporting optimization while serving as the team’s Power BI subject matter expert. Partners with IT, Finance, and Centers of Excellence to improve data structures, analytics tools, and transactional data quality.

Coordinates promotional and commercial initiatives from intake through execution across Revenue Management, Marketing, Sales, and planning teams. Leads cross-functional meetings, manages requirements, timelines, approvals, communications, and promotional rules. Produces performance reports, analyzes campaign results, recommends improvements, and influences stakeholders without direct authority. The role is based in Miami with in-office work Monday through Thursday and remote work on Fridays.

Drives B2B sales growth and market share by managing travel agency relationships within an assigned territory. Develops territory strategies, conducts sales calls and blitzes, delivers agent training and webinars, supports marketing initiatives, manages promotional budgets and co-op activity, and maintains CRM reporting. The role collaborates with sales, strategic partner, finance, technology, and marketing stakeholders while representing Carnival remotely and through extensive field travel.

Manage end-to-end financial ownership of capital expenditures across shipboard and shoreside projects. Drive multi-year capital forecasts, cash flow planning, and investment analysis (IRR, NPV, ROI). Reconcile project and financial systems, ensure proper capitalization, deliver variance analysis and governance, and partner with Project Managers, Accounting, IT and leadership to improve reporting and capital performance.

Lead development and maintenance of a program management system to plan and track guest-experience product initiatives. Build tools, financial models, dashboards, and governance; manage budgets, timelines, interdepartmental dependencies, vendor onboarding, and executive reporting; ensure on-time delivery, operational validation, and post-launch performance optimization across cross-functional stakeholders.

Leads North America Supply Chain contract management across drafting, negotiation, execution, compliance, renewals, and terminations. Oversees a team of three contracting professionals, improves contracting processes and systems, maintains templates and repositories, and partners with Sourcing, Legal, Finance, Compliance, Risk, Privacy, stakeholders, and suppliers. Ensures timely approvals, execution, governance, risk management, issue escalation, training, performance development, and continuous improvement across contract management activities.

Sell Princess Cruises and related travel products through primarily outbound calls. Build long-term guest relationships, assess vacation needs, secure bookings, meet sales and revenue targets, document interactions in CRM, follow up with leads, upsell additional products, and maintain knowledge of promotions, policies, and booking systems. Collaborate with sales coaches and management on campaigns, performance reviews, and initiatives while providing high-quality customer service in an onsite, goal-oriented environment.

Lead end-to-end digital product lifecycle for guest technology across pre-cruise and onboard journeys. Define strategy, prioritize roadmap, act as Product Owner with Scrum teams, drive UX/UI, analytics, ship rollouts, stakeholder alignment, and continuous improvement to increase revenue, self-service adoption, and guest satisfaction.

Supports revenue decision-making through booking trend, pacing, market, destination, offer, and promotional analysis. Maintains dashboards, reports, visualizations, and destination fill plans; monitors performance and recommends pricing, promotion, and inventory adjustments. Partners with Revenue Management, Sales, and Commercial teams to deliver accurate, actionable insights and maintain data integrity.