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Serve as a bilingual community-facing advisor to educate families about pre-need cemetery and funeral planning, build relationships with local organizations, schedule and conduct seminars and appointments, provide park tours, manage paperwork and CRM activity, and track performance while delivering compassionate service.

Provide administrative and frontline support for funeral services: collaborate with funeral directors, prepare memorial areas, manage family relationships, return flowers/memorabilia, and handle customer inquiries professionally.

Build community relationships and educate families on pre-need cemetery and funeral planning. Conduct seminars and park tours, set and manage 10-12 qualified weekly appointments, track activity in CRM, complete contract paperwork, stay current on veteran and Social Security benefits, and participate in ongoing sales training.

Lead and coach a bilingual sales team at a funeral home, drive personal and team pre-need sales, run community outreach and seminars, certify presentations, track leads/closing ratios, resolve customer issues, and manage staffing, training, and performance evaluations.

Sell and educate families on pre-need cemetery and funeral options by building community relationships, hosting seminars, conducting park tours, setting and managing appointments, tracking CRM activity, maintaining paperwork, and staying current on benefits and regulations to provide compassionate, consultative service.

Build community relationships and educate families on pre-need cemetery and funeral planning. Schedule and conduct seminars, set appointments, provide park tours, manage CRM activity, maintain paperwork, and stay informed on benefits. Deliver compassionate, consultative service and meet appointment and performance targets.

Build relationships with local organizations to educate families about pre-need cemetery and funeral planning. Schedule and conduct seminars, set appointments, provide tours, prospect daily, track activity in CRM, maintain paperwork, and deliver compassionate customer service while staying current on benefits and regulations.

Build community relationships and educate families on pre-need cemetery and funeral options. Schedule and conduct seminars, set and manage 10-12 qualified pre-need appointments weekly, provide park tours, follow up on leads, maintain CRM and paperwork, stay current on veteran and Social Security benefits, and deliver compassionate service.

Provide front-desk support by answering phones, greeting visitors, directing inquiries, handling mail and courier scheduling, and assisting customers with questions and issues.

Supervise and coach a sales team at a cemetery, run daily meetings, plan staffing and training, monitor sales performance and profitability, ensure product and inventory knowledge, and resolve customer complaints while delivering compassionate service to families.