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Provide administrative and customer-facing support for funeral services: collaborate with funeral directors, prepare memorial areas, manage family relationships, handle inquiries, return flowers/memorabilia, and maintain reverence for the deceased.

Provide administrative and customer-service support at a funeral home: collaborate with funeral directors during on-site services, prepare memorial areas, maintain respectful care of the deceased, manage family relationships, return flowers/memorabilia, and handle customer inquiries by phone or in person.

Build community relationships and educate families about pre-need cemetery, funeral, and cremation planning. Schedule and conduct seminars, set appointments, provide park tours, manage CRM activity, handle paperwork, track metrics, and stay informed on veteran and social security benefits while delivering compassionate service.

Lead daily funeral home and cemetery operations to ensure compliance, family-focused service, and financial performance. Recruit, coach, and develop staff, drive growth and revenue targets, build community relationships, and represent the location at events and outreach activities.

Provide administrative and customer-facing support for funeral services: assist funeral directors, prepare memorial areas, handle deliveries, communicate with families, and manage inquiries with respect and professionalism.

Build community relationships and educate families about pre-need cemetery and funeral options. Schedule and conduct seminars and appointments, provide park tours, track activity in CRM, maintain paperwork, prospect daily, and deliver compassionate, service-oriented guidance on prearranged plans and benefits.

Provide administrative and customer-facing support for funerals: assist funeral directors during on-site events, prepare memorial areas, manage family relationships, return flowers/memorabilia, and handle inquiries by phone or in person with respect and professionalism.

Build community relationships and educate families on pre-need cemetery and funeral planning. Conduct seminars, set appointments, give park tours, prospect daily, track activity in CRM, maintain paperwork, and deliver compassionate service while meeting performance metrics.

Answer customer inquiries, place orders, cancel accounts, document interactions, explain contract terms clearly, resolve problems, and maintain records of complaints and customer communications.

Provide HR administrative support including ticketing system monitoring, onboarding (offer letters, background checks), I-9/E-Verify processing, HRIS data audits, personnel record maintenance, terminations support, and general employee inquiries and clerical duties.