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The Site Reliability Engineer at LightEdge Solutions will monitor and improve the performance, availability, and health of systems and services by designing and implementing monitoring solutions, utilizing AIOPS for automation of incident management, and collaborating with IT teams to enhance overall site reliability engineering practices.

As the Regional Director of Sales, you will lead a team of 8 sales representatives, drive new business development, and ensure the achievement of a $1M ARR quota. Your role will involve developing sales strategies, fostering a high-performance culture, managing performance reviews, and collaborating with other departments to align team objectives with company goals.

The Strategic Account Executive will own the full sales process, focusing on prospecting to close deals within mid-market to small enterprise companies, while collaborating with various account teams and ensuring high forecasting accuracy.

The Solution Architect will leverage technical expertise to guide clients and the organization towards optimized technology and business outcomes. They support sales processes, identify client challenges, and provide training and educational material, all while maintaining strong client relationships. Collaboration with the marketing team and product feedback is also part of their responsibilities.

Join LightEdge Solutions as a Support Engineer to collaborate on a diverse range of technologies and technical areas, provide innovative solutions, and drive customer support excellence. Act as a technical leader, handle escalations, troubleshoot complex issues, update documentation, and participate in operational improvements. This role requires exceptional communication skills, multitasking abilities, willingness to learn and adapt, and at least 3 years of experience in cloud or MSP environments. A bachelor's degree in Computer Science or related field is preferred, with knowledge of Linux/Unix, Windows, cloud tools, and virtualization.