Maintains employee time and attendance records, reviews hours and activity for accuracy, identifies and documents discrepancies, communicates issues to managers and HR, follows up on corrections, and performs administrative HR support while protecting confidential information.

Answers inbound calls, verifies Medicare eligibility using a script, provides brief scripted information, and transfers qualified callers to licensed insurance agents. Maintains call volume and conversion standards while delivering professional, energetic customer interactions. No insurance license or prior experience is required because paid training is provided. The position offers full-time weekday schedules, optional Saturdays, remote-work potential, overtime, benefits, and performance bonuses.