Inbound Insurance Qualifier

Posted 2 Days Ago
Be an Early Applicant
Clearwater, FL, USA
In-Office
16-20 Hourly
Entry level
Medical Communications • Medical Devices & Diagnostics • Medical Transport
The Role
Answers inbound calls, verifies Medicare eligibility using a script, provides brief scripted information, and transfers qualified callers to licensed insurance agents. Maintains call volume and conversion standards while delivering professional, energetic customer interactions. No insurance license or prior experience is required because paid training is provided. The position offers full-time weekday schedules, optional Saturdays, remote-work potential, overtime, benefits, and performance bonuses.
Summary Generated by Built In

Life Protect 24/7 serves as a lifeline for our customers. Currently we’re expanding our Clearwater team and seeking motivated Inbound Insurance Qualifiers to generate qualified leads for Licensed Insurance Agents. No license or prior insurance experience required - we provide training.

How do you do that?


As an Inbound Insurance Qualifier, you are the first point of contact. You will answer inbound calls, verify Medicare Parts A & B eligibility using a script, deliver brief scripted information, and transfer qualified callers to a Licensed Insurance Agent. You are not responsible for closing sales or collecting payment. We do have more advanced sales roles you may pursue later in your career, providing potential for additional opportunities following good performance.


Other responsibilities include:


  • Qualify inbound callers for Medicare Advantage discussions

  • Follow an easy to understand script with only 1 qualifying question

  • Transfer qualified callers to Licensed Insurance Agents

  • Maintain required call volume and conversion standards

  • Represent the company with professionalism and energy


What we offer:  


  • Weekly Pay

  • Early access to pay through ZayZoon

  • Paid Training

  • Paid Time Off

  • Medical, Dental, Vision Insurance

  • 401(k) with company match

  • Performance Bonuses

  • Seasonal Saturdays(optional)

  • Beautiful Modern Office Space

  • Remote work available with a reliable wired home internet connection and good performance

  • Weekday overtime available during busy Annual Enrollment Period (Fall)

  • Additional overtime available, especially with cross-training. (Note: Medicare season slows in December and closes the week of Christmas unpaid unless PTO is available)


What you offer:


  • Must be at least 18 years old

  • Clear verbal communication skills

  • Ability to read a script naturally and build quick rapport

  • Ability to multitask (example: typing and navigating multiple screens while on calls)

  • Prioritize and manage time

  • Reliable transportation to work on-site in Clearwater, FL

  • Fluent in English 

  • Bilingual (English/Spanish) is a plus but not required.

  • Previous experience as a Fronter, Opener, or Lead Qualifier is preferred but not required.

  • Motivation, and desire to achieve. 


Pay: $16/hr base pay | Make up to $20/hr by meeting goals. Annual range $33K-$40K.

Job Type: Full-Time

Schedules Available: 

  • Monday-Friday- 8:00 AM - 5:00PM (Saturday optional)
  • Monday-Friday- 9:00 AM - 6:00 PM (Saturday optional)

If you excel at building quick rapport and want a sales role without the pressure of closing or weekend shifts, APPLY NOW!


We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. After applying, a recruiter will contact you within 2 to 3 business days by phone or email.


Skills Required

  • At least 18 years old
  • Clear verbal communication skills
  • Ability to read a script naturally and build quick rapport
  • Ability to multitask while handling calls and navigating multiple screens
  • Ability to prioritize and manage time
  • Reliable transportation to work on-site in Clearwater, Florida
  • Fluent in English
  • Bilingual English and Spanish
  • Previous experience as a Fronter, Opener, or Lead Qualifier
  • Motivation and desire to achieve
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The Company
500 Employees

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