Officiate YMCA youth futsal league games by enforcing rules, maintaining a safe and positive environment, resolving conflicts, and coordinating with league staff. Referees work 2–4 assigned games per day, complete score and statistic sheets, operate the scoreboard when needed, and assist with gym setup and cleanup. Sunday availability is required, along with USSF certification and knowledge of U.S. Youth Futsal rules.

Provides exceptional customer service to YMCA members and program participants, promotes memberships, handles inquiries and membership administration, supports billing and account outreach, and assists with program registration. Trains and coaches Welcome Center staff, helps resolve scheduling issues, maintains organized records, supports shift coverage, and communicates member feedback and operational updates to leadership.