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Coordinates Education department functions, including budgets, supplies, vendors, meetings, reports, events, student enrollment, instructor scheduling, uniforms, transcripts, licensing paperwork, and accreditation documentation. Provides administrative support to education leaders, instructors, students, and OEMs while maintaining compliance, confidentiality, and operational standards.

Manages the Education department and leads instructors through coaching, professional development, training, and performance support. Ensures program quality, legal and accreditation compliance, and a strong student learning experience. Provides student guidance, resolves challenges, collaborates across departments, and builds a motivated, high-performing team through effective leadership and recognition.

Oversee campus financial aid and student account operations, ensuring compliance with federal, state, and institutional regulations. Lead, develop, and evaluate staff; manage grants, loans, scholarships, work-study, and default management programs; and provide guidance to students and families. Collaborate with campus departments and external agencies, improve processing efficiency and student satisfaction, monitor performance metrics, resolve complex issues, and drive continuous operational improvement.

Guides prospective and current students through financial aid, FAFSA, federal aid, and scholarship processes. Provides compassionate customer service, explains financial options, resolves barriers to enrollment or continued attendance, and collaborates with Admissions and Student Services. Maintains accurate information while supporting students and families in making informed financial decisions.

Supports students in preparing for employment through resume assistance, mock interviews, career counseling, workshops, job-search guidance, employer events, and career fairs. Builds relationships with employers, promotes advanced training programs, follows up with students and graduates, verifies employment outcomes, and maintains accurate records to meet regulatory standards.

Leads the education department and manages instructors, including professional development, training, program quality, compliance with legal and accreditation standards, student support, cross-functional problem-solving, and team engagement. The role requires strong leadership, communication, strategic thinking, project management, decision-making, and computer proficiency.

Supports prospective and active students throughout the financial aid process by explaining federal aid, FAFSA, loans, scholarships, and funding options; ensuring accurate, timely paperwork; maintaining follow-up; resolving barriers; and coordinating with admissions, student services, education, employment services, and accounting teams. Advisors manage assigned student workloads, promote enrollment or persistence, ensure regulatory compliance, and deliver compassionate, service-focused guidance.

Oversee campus financial aid and student account operations, including grants, loans, scholarships, work-study, Title IV compliance, and loan default management. Lead, train, and evaluate financial aid staff; advise students and families; collaborate with campus departments and external agencies; monitor performance metrics; and improve processing efficiency, accuracy, compliance, and student satisfaction. The role also requires managing sensitive information, resolving complex issues, and implementing operational strategies.

Provides front-desk and administrative support for the Financial Aid department. Responsibilities include monitoring student traffic, answering a multi-line phone system, checking in new enrollments, creating student files, entering FAFSA data, managing appointments and reports, and triaging requests. The role requires strong organization, communication, interpersonal skills, attention to detail, multitasking ability, and basic Microsoft application skills.

Welcomes and registers visitors, answers and directs calls, provides customer service, handles mail and packages, supports administrative tasks and campus events, conducts campus tours, maintains guest records, manages marketing materials, and assists admissions leadership with paperwork.