Financial Aid Coordinator

Posted Yesterday
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Mooresville, NC, USA
In-Office
20-24 Hourly
Junior
Aerospace • Automotive • Other • Industrial
The Role
Provides front-desk and administrative support for the Financial Aid department. Responsibilities include monitoring student traffic, answering a multi-line phone system, checking in new enrollments, creating student files, entering FAFSA data, managing appointments and reports, and triaging requests. The role requires strong organization, communication, interpersonal skills, attention to detail, multitasking ability, and basic Microsoft application skills.
Summary Generated by Built In
OverviewThe Financial Aid Coordinator is a key support partner for our Financial Aid department at our Mooresville Campus. In this role, you’ll provide hands‑on administrative and front‑desk support, assist students and families with FAFSA completion, manage appointments and reports, and help triage requests across multiple departments. This position is ideal for someone who enjoys helping others, thrives in a fast‑paced, service‑oriented environment, and takes pride in accurate, detailed work.  If you have experience in financial services or in the banking industry, we encourage you to apply!

What We Offer:

  • $20-24 per hour 
  • Hours: Monday - Friday 8 am - 5 pm
  • Paid Training
  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Responsibilities
  • Monitor student traffic for the Financial Aid Department.
  • Answer busy multi-line phone system in a professional manner.
  • Check in new enrollments and create files for them.
  • Enter Data from FAFSAs and other information when presented.
  • Other duties as assigned.
Qualifications

Education / Experience

  • High school diploma or GED required
  • One year of customer service experience preferred.
  • Previous multi-line telephone experience is a plus.

Skills

  • Must have excellent organizational skills and be very detail-oriented.
  • Strong communication skills verbal and written.
  • Excellent interpersonal skills
  • Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
  • Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

About Us:It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!


#LI-TH1

Skills Required

  • High school diploma or GED
  • One year of customer service experience
  • Previous multi-line telephone experience
  • Excellent organizational skills and attention to detail
  • Strong verbal and written communication skills
  • Excellent interpersonal skills
  • Ability to handle multiple tasks and meet deadlines in a fast-paced environment
  • Basic computer skills using Microsoft Outlook, Word, Excel, and similar applications
Am I A Good Fit?
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The Company
4,100 Employees
Year Founded: 1965

What We Do

Universal Technical Institute (UTI) is an educational institution and technical trade school offering hands-on career training in automotive, diesel, welding, HVACR, aviation maintenance, and other specialized trades. Its programs emphasize practical laboratory learning with industry-relevant tools and equipment, preparing students to pursue entry-level technician careers in transportation, skilled trades, industrial maintenance, robotics, and related technical fields and workforce pathways across diverse industries.

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