Financial Aid Advisor

Posted 4 Hours Ago
Be an Early Applicant
Smyrna, GA, USA
In-Office
23-25 Hourly
Mid level
Aerospace • Automotive • Other • Industrial
The Role
Guides prospective and current students through financial aid, FAFSA, federal aid, and scholarship processes. Provides compassionate customer service, explains financial options, resolves barriers to enrollment or continued attendance, and collaborates with Admissions and Student Services. Maintains accurate information while supporting students and families in making informed financial decisions.
Summary Generated by Built In
Overview

💰 Join Us as a Financial Aid Advisor! 🎓

Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care.

Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way.

If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! 🌟


What We Offer:

  • $23 - $25 per hour
  • Paid Training
  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Responsibilities
  • Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
  • Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
  • Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
  • Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
  • Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.
Qualifications

Education / Experience

  • Education: High School Diploma or GED required; some college coursework preferred
  • Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred
  • Title IV: experience preferred

 

Skills:

  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Proficiency with computer applications (Word, Excel, SharePoint)

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs.  But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

#LI-PW1

Skills Required

  • High school diploma or GED
  • Some college coursework
  • Three years of customer service or sales experience
  • Two years of financial aid experience
  • Title IV experience
  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Proficiency with Word, Excel, and SharePoint
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The Company
4,100 Employees
Year Founded: 1965

What We Do

Universal Technical Institute (UTI) is an educational institution and technical trade school offering hands-on career training in automotive, diesel, welding, HVACR, aviation maintenance, and other specialized trades. Its programs emphasize practical laboratory learning with industry-relevant tools and equipment, preparing students to pursue entry-level technician careers in transportation, skilled trades, industrial maintenance, robotics, and related technical fields and workforce pathways across diverse industries.

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