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Sells Caterpillar parts, service, insurance products, and advanced electrical services to commercial customers. Builds and maintains customer relationships, identifies upsell and service opportunities, prepares accurate quotations, coordinates with technicians and service teams, resolves customer issues, supports bid packages, and generates new business. The role also manages follow-up, promotes customer satisfaction, and maintains product and systems knowledge.

Drives adoption and ongoing value realization of Caterpillar digital and equipment management solutions. Leads customer onboarding, system setup, orientations, and success validation; monitors usage and performance metrics; educates customers and internal teams; partners with Sales and Product Support to identify opportunities; coordinates issue resolution; and maintains connected-asset and subscription documentation.

Develop and manage customer accounts across the Los Angeles and Riverside territory. Responsibilities include prospecting, cold calling, lead follow-up, consulting with customers on power equipment needs, influencing specifications with contractors and engineering firms, and managing the full sales cycle for Caterpillar power systems.

Leads Quinn’s construction technology division, including integrated machine technology, grade control, connected fleet, drone, geospatial, and AI platforms. Owns technology strategy, customer onboarding and lifecycle adoption, SITECH division P&L, sales enablement, training, cross-divisional go-to-market alignment, and performance KPIs. Directly manages technology sales, operations, service, and technician teams while partnering with machine sales, rental, parts, and product support organizations.

Administer enterprise servers and network infrastructure, including Cisco LAN and wireless systems, SD-WAN, firewalls, VPNs, backups, monitoring, security, and disaster recovery. Troubleshoot complex systems, lead network projects, manage upgrades and change control, document procedures, support business applications, conduct audits, and participate in on-call operations. The role is fully on-site and requires approximately 40% travel.

Own end-to-end power systems projects, coordinating sales, engineering, service teams, contractors, and clients. Manage project plans, schedules, budgets, contracts, cost controls, quality assurance, testing, and commissioning. Communicate project changes, prepare reports, resolve conflicts, and ensure timely, on-budget delivery. Projects support critical facilities such as hospitals, clinics, and community buildings. Travel within the Southern and Northern California sales territory may reach 10–20%.

Generates rental and sales leads within an assigned territory by canvassing customers, visiting job sites, identifying opportunities, and maintaining follow-up lists. Communicates qualified leads to account and rental managers, stays informed about equipment and competitive rental offerings, plans customer contacts, and rents equipment profitably. Requires construction or industrial equipment knowledge, outside sales experience, customer development skills, a valid California driver’s license, and willingness to travel.