Director of Customer Technology Solutions

Posted 2 Days Ago
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Riverside, CA, USA
In-Office
171K-219K Annually
Expert/Leader
Industrial
The Role
Leads Quinn’s construction technology division, including integrated machine technology, grade control, connected fleet, drone, geospatial, and AI platforms. Owns technology strategy, customer onboarding and lifecycle adoption, SITECH division P&L, sales enablement, training, cross-divisional go-to-market alignment, and performance KPIs. Directly manages technology sales, operations, service, and technician teams while partnering with machine sales, rental, parts, and product support organizations.
Summary Generated by Built In

Overview

The opportunity

As Director of Customer Technology & Worksite Solutions, you'll lead Quinn's full ecosystem of Cat integrated machine technology, Trimble and SITECH grade control, VisionLink connected fleet, drone and geospatial tools, and emerging AI-enabled platforms — not just selling them, but architecting the strategy that drives real adoption across the entire customer lifecycle.

You'll directly manage Technology Sales Specialists, Operations, Service, and Technician teams — and partner deeply with Quinn's machine sales, rental, parts, and product support divisions to make technology a measurable value driver for every customer we serve.


Quinn Company is California's CAT dealer group trusted by construction, infrastructure, and industrial customers for over a century. We're at an inflection point in our technology division, and we're looking for the leader who will own what comes next.

Why Quinn

100+ years of stability

Southern California's trusted CAT dealer — a legacy built to last

A division at a turning point

Lead SITECH Pacific as construction technology redefines the jobsite

Caterpillar's full backing

Leverage the world's leading construction equipment brand and its technology ecosystem

Enterprise reach, local roots

Multi-location SoCal footprint 

Wages

Starting wage will depend on experience and education. $171,000 to $219,000

Responsibilities

What you'll lead
  • Integrated technology strategy across Cat, Trimble, drone/geospatial, and digital platforms
  • Customer onboarding from pre-delivery through full lifecycle adoption
  • Full P&L accountability for the SITECH division
  • Sales playbooks, training programs, and cross-divisional go-to-market alignment
  • KPIs spanning grade control activation, VisionLink engagement, CVA growth, and ecommerce adoption

Qualifications

What you bring
  • 10+ years in heavy equipment, construction tech, dealership operations, or digital fleet solutions
  • Senior management experience with cross-functional teams
  • Deep knowledge of telematics, grade control, connected fleet platforms, and adoption models
  • Proven P&L ownership and financial acumen
  • Ability to translate complex technology into clear customer value and inspire teams to do the same

If you want to build something that lasts, with a company that already has, this is the role.


Quinn is an Equal Opportunity Employer M/F/V/DV 

#LI-Onsite

Skills Required

  • 10+ years of experience in heavy equipment, construction technology, dealership operations, or digital fleet solutions
  • Senior management experience leading cross-functional teams
  • Deep knowledge of telematics, grade control, connected fleet platforms, and technology adoption models
  • Proven P&L ownership and financial acumen
  • Ability to translate complex technology into clear customer value and inspire teams
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The Company
1,400 Employees
Year Founded: 1919

What We Do

Quinn Company is an authorized Caterpillar dealer serving construction, agriculture, infrastructure, industrial, and municipal customers across Central and Southern California and part of Arizona. It sells new and used heavy equipment, offers rentals, parts, financing, repairs, and field service, and supports power systems, agriculture, and material handling. The company’s mission is to help customers succeed with reliable equipment and responsive service.

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